Enterprise Deal Manager
5 days ago
JOB DESCRIPTION:
- Support managing enterprise deals and ensuring the efficient execution and effective deal structures for customers & partners.
- Follow the KB guidance to develop a strong understanding and provide deal advisory support to our sales, finance & legal teams.
- Become an expert on Atlassian's deal capabilities and methodologies by following internal KB guidance for quoting, pricing models, product offerings, commercial term structures, contracts, and all associated systems and tools.
- Support cross-functional projects to improve Atlassian's deal operations capabilities (lead-to-cash process efficiency, contracting at scale & deal structuring best practices) to improve commercial outcomes.
- Ensure all client-facing documents comply by following the KB guidance that explains internal policies and external regulations, such as GDPR, revenue recognition, and SOX
- Build strong relationships with our stakeholders and work collaboratively to provide and revise quotes that drive customer satisfaction.
- You embody our value of "Don't #@% the customer" and acquire knowledge of new systems, products, and processes.
Background:
- At least two years of experience working at a B2B SaaS company in Enterprise Deal Management, Deal Desk, Contract Operations, or related.
- Competency in spreadsheet skills to effectively fill out and utilise existing deal models
- Strong attention to detail and responsibility in dealing with sensitive information.
- Critical thinking and analytical skills to ensure the privacy and confidentiality of the customer & partners.
Requirements:
- BS/BA or currently studying in Business, Economics, Finance, Operations or a related discipline
- Ability to manage deal requests with high-level responsibility and attention to detail.
- Excellent written and communication skills, and be comfortable with customer-facing interactions through Zoom meetings, calls, chats, or emails.
- Bonus if you have knowledge of CPQ/QTC technology solutions, Salesforce, Oracle Fusion, NetSuite, JIRA, Confluence, Docusign, Cloud marketplaces is a bonus
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