Travel, Expense and Admin Specialist

2 days ago

Taguig, National Capital Region, Philippines Tenet Global Business Center, Inc. Full time $40,000 - $60,000 per year

JOB SUMMARY

The Travel/Expense & Admin Specialist will coordinate travel and complete travel and expense reports for leaders who a) travel
at least 50% of the time and b) do not have administrative assistant support. Additionally, the Travel/Expense & Admin
Specialist will provide effective administrative support to multiple assigned leadership including Vice President level leadership.
Additional levels of support may be added if needed. Responsible for partnering with leadership in the daily business activities
and project coordination, while handling sensitive and confidential information in a professional proactive manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.

1.Creates domestic and international travel arrangements to include air, hotel, and ground transportation through Concur
On-Line Booking tool while following the Conifer Travel & Expense Policy.
2. Completes corresponding expense reports and ensures appropriate record documentation is forwarded to the
traveler/travel arranger.
3. Interacts with traveler, travel arranger, and travel manager; Advises traveler of international travel requirements such as
visas, passports, immunizations, etc.; Provides 1st level of support for customer service and technical issues.
4. Manages VIP support requests for Conifer executives and special projects as assigned by manager.
5.Communicates (phone/fax/e-mail/Teams/in person) all necessary information to travelers and travel arrangers to ensure
all expectations are met, including travel itineraries, fare rules and regulations, confirmation numbers, cancellation policies,
upgrades, passenger preferences, industry updates, credit card verifications and destination/delivery information.
6. Works with Tenet Travel Department (AMEX Global Business Travel) for guidance/support on parent company policies.
7. Manages leaders' schedules (extensive calendar management and travel) and effectively manages conflicting priorities.
8. Proactive, accurate and timely completion of routine daily, weekly, monthly tasks as assigned.
9. Prepares travel and expense reports for all supported leaders resolving all issues; Reviews expense reports for leaders'
approval.
10. Onboard/Offboard team members within leaders' departments, if applicable.
11. Meeting preparation consisting of logistics, documents, presentations, catering, etc. and providing technical support to
leaders with conference room equipment, when needed.
12. Serves as point of contact when providing internal and external representation of supported leaders (in person or via calls)
to resolve issues before they arise or escalate.

KNOWLEDGE, SKILLS, ABILITIES

Knowledge of Concur Travel On-Line Booking tool is required
Ability to work in a fast-paced environment involving e-mail, telephone and on-line booking tool activity
Ability to fully support multiple leaders' priorities to completion
Excellent customer service, oral and written skills required
Strong organizational, multi-tasking and proactive problem solving skills and must be detailed oriented
Display professionalism and flexibility in a fast paced, ever-changing environment
Ability to interact effectively with all levels of staff and management is essential
Ability to maintain strict confidentiality is required
Intermediate MS Office required (Outlook, Excel, Word, PowerPoint, Teams); Visio and SharePoint preferred

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