Customer Service Representative

7 hours ago

Quezon City, National Capital Region, Philippines Ubiquity Full time ₱150,000 - ₱300,000 per year

Customer Service Representative (Financial Account)

Eastwood,Q.C, Philippines

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.

What You'll Do:

  • Head: Use your expertise to provide accurate, efficient, and personalized solutions to our customers.

  • Handle customer inquiries via phone, email, or chat with professionalism and accuracy.

  • Troubleshoot issues and provide effective resolutions by leveraging company knowledge and tools.
  • Continuously learn about our products, services, and processes to enhance the customer experience.

  • Heart: Build meaningful connections with every interaction.

  • Show genuine care and empathy in addressing customer needs and concerns.

  • Foster a positive experience by being a brand ambassador for Ubiquity's people-centric culture.
  • Uphold our commitment to diversity, inclusion, and respect in all communications.

  • Hustle: Demonstrate resilience and a drive to deliver excellence.

  • Meet or exceed key performance metrics, such as response time, resolution rate, and customer satisfaction scores.

  • Adapt to challenges with a proactive mindset and a solutions-oriented approach.
  • Work collaboratively with team members to improve processes and achieve shared goals.

What We're Looking For:

  • At least 6 months of BPO experience handling Financial Accounts (Local/International)
  • At least SHS/High School Grad (old curriculum).
  • Exceptional communication skills—both verbal and written.
  • A knack for problem-solving and thinking on your feet.
  • Ability to work under pressure while maintaining a positive and professional demeanor.
  • A high level of adaptability to embrace new tools, technologies, and procedures.
  • Prior customer service experience is a plus but not required—we'll provide the training you need to succeed

Why Join Us?

  • Head: Access to career development programs that help you grow professionally and personally.
  • Heart: Be part of a people-first culture that values your contributions and supports your aspirations.
  • Hustle: Thrive in a dynamic, fast-paced environment where your hard work and dedication are celebrated.

At Ubiquity, we're more than a workplace—we're a community that's invested in your success. If you're ready to make an impact and grow with us, apply now and experience how we bring Head, Heart, and Hustle to life every day.

  • Customer Service Representative

    9 hours ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Representative

    8 hours ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Customer Service Representative

    9 hours ago

    Quezon City, National Capital Region, Philippines SYSPRO Full time $23,000 - $25,500 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in EASTWOOD and ORTIGAS. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records. The role requires excellent communication...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Job Title: Customer Service RepresentativeAs a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and issues in a professional and effective manner, escalating complex concerns as needed to ensure timely...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines beBeePortuguese Full time ₱25,000 - ₱45,000

    Customer Service RepresentativeWe are looking for a talented Customer Service Representative to join our team. In this role, you will be responsible for coordinating with Portuguese speaking clients and managing and processing invoices and billing.RequirementsTo be successful in this position, you must have:Excellent communication skills in both English and...

  • Customer Service Representative

    4 weeks ago

    Quezon City, National Capital Region, Philippines Caldwell Communications Full time

    Job Summary:We are looking for Customer Service Representatives (CSR) to join our leading account. This is a full-time, entry-level role ideal for fresh graduates and first-time job seekers looking to start a stable career in the BPO industry. Successful candidates will handle either non-voice (chat/email) or voice-based customer support.List of vacancies we...

  • Customer Service Manager

    7 hours ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱20,000 - ₱40,000 per year

    As a Customer Service Manager for our travel agency, you will lead and oversee the customer service operations to ensure excellent client support across all communication channels. You will be responsible for supervising customer service representatives, ensuring proper handling and timely resolution of client concerns, and maintaining high service...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

    We are hiring motivated and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you will be the front line of communication for our clients, handling inquiries, resolving concerns, and ensuring a positive customer experience. This role is ideal for those who thrive in a fast-paced environment, enjoy helping people,...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time

    OverviewAre you passionate about helping others and providing top-notch service? We're looking for Customer Service Representatives to join our growing teamSummary of This Role: Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places...

  • Customer Service Representative

    9 hours ago

    Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱15,000 - ₱19,000 per year

    ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...