Service Center Supervisor

2 days ago

Valenzuela Philippines Bestank Manufacturing Corporation Full time ₱250,000 - ₱500,000 per year
Company Description

BESTANK Manufacturing Corporation started over 30 years ago with a handful of employees. The backbone of the company was built on fair trade and equality, building on the precepts of PURITY, QUALITY & TRUST into every aspect of our operations.

Job Description
  • Create and enveironment oriented to trust, open communication, creative thinking and cohesive team effort
  • Monitor and control the inventory of items and spare parts through NAV (gatepass, factory supplies pass and inventory of item listing on a daily, weekly, monthly basis)
  • Centralize work order scheduling (external and internal) across 3 service centers
  • Act as QA for all items entering and leaving the SC scope of control
  • Monitor and control the technicians on the field through the log in and log out system
  • Ensures that all technicians are equipped with the proper tools to perform the task assigned (tools, uniforms, loads, phoans, ID's)
  • Serves as the communication link between front line and management (petitions and requests)
  • Receiving and dispatching control and linking with logistics and accounts for inventory 
  • Supervision of any preventive maintenance program to operational management with JRS/JO requests
  • Target and control work flow for in house repair work to ensure maximum in house efficiecny across all 3 service centers
  • Adhoc tasks as may be deemed assigned
Qualifications
  • College or technical course graduate preferably engineering
  • Significant experience in handling small to medium team of technicians
  • Exposure to work scheduling techniques
  • Computer literate (MS Word, Excel Powerpoint)

Desirable

  • Previous experience in service center supervision
  • Expure to manufacturing and/or engineering environment
  • Flexible in work schedules from 6am to 6pm
Additional Information BESTANK Manufacturing Corporation is one of the top Manufacturing Corporation of water storages/water related products for 36 years. We focus on redefining quality service and trust among our clients. Bestank continues to move forward in expanding coverage through partner outlets and individuals.

  • Service Center Quality Analyst

    4 weeks ago

    , , Philippines WTW group Full time

    Service Center Quality Analyst WTW Taguig, National Capital Region, Philippines Responsibilities Handles contact scoring as designated Reviews client and Service Center knowledgebases, drafts/submits updates as needed Suggests potential opportunities for enhancements to onboarding/client training materials to client and training teams Assists Quality...

  • Contact Center Supervisor

    2 days ago

    Pasig City, , Philippines BEL USA Full time ₱250,000 - ₱500,000 per year

    Summary:We are searching for a dedicated, supportive Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents after...

  • Call Center Supervisor

    5 hours ago

    Philippines - Clark Three West AeroPark Asurion Full time ₱1,200,000 - ₱2,400,000 per year

    Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...

  • Senior Executive-Contact Center Management-MIS

    1 week ago

    Philippines EXL Service Full time ₱900,000 - ₱1,200,000 per year

    R esponsibilities: Develop, maintain, and distribute daily, weekly, and monthly reports on call center performance metrics, including call volume, average handle time, service levels and customer satisfaction Create and manage dashboards to provide real-time visibility into call center performance Ensure data accuracy and consistency across all reporting...

  • Call Center Supervisor

    2 days ago

    Philippines - Clark Three West AeroPark Asurion Full time ₱1,200,000 - ₱2,400,000 per year

    For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix...

  • Call Center Agent/Customer Service Representative

    2 weeks ago

    Valenzuela, Philippines Petriliam Blac Corporation Full time ₱312,000 - ₱336,000 per year

    A call center team leader manages contact center team and administrative tasks, including customer service, and contact center operations. Ensures that sales goals are met and that customers receive good service.Job Description:Manage administrative tasks: Ensure that administrative tasks are completed efficiently and in compliance with policiesManage...

  • Operations Supervisor

    1 week ago

    , , Philippines Med-Metrix, LLC Full time

    Operations Supervisor - Healthcare Call Center Posted Monday, November 3, 2025 at 4:00 PM Benefits Day 1 HMO with 2 of your dependents covered for FREE Clothing Allowance Free Lunch Daily Paid Time Off Training and Staff Development Employee Engagement Activities Opportunities for Internal Mobility Job Purpose The Operations Supervisor, Healthcare Call...

  • Sales Supervisor

    2 days ago

    Pasig City, , Philippines BEL USA Full time ₱300,000 - ₱600,000 per year

    Summary:We are searching for a dedicated, supportive Sales Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents...

  • Operations Supervisor

    7 days ago

    , , Philippines iQor, Inc. Full time

    iQor Clark Freeport and Special Economic Zone, Central Luzon, Philippines Operations Supervisor Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and...

  • Service Center Coordinator

    2 days ago

    Valenzuela, Philippines Bestank Manufacturing Corporation Full time ₱200,000 - ₱250,000 per year

    Company Description BESTANK Manufacturing Corporation started over 30 years ago with a handful of employees. The backbone of the company was built on fair trade and equality, building on the precepts of PURITY, QUALITY & TRUST into every aspect of our operations. Job DescriptionAct as the first level of escalations and resolve all customer issues within...