Technical Service Supervisor

4 weeks ago

Philippines Power Mac Center, Inc. Full time

As a key member of our Technical Services Team at Prestige Interactive OPC , you will play a vital role in supporting both field and office-based operations. Your responsibilities will ensure the reliability, efficiency, and innovation of our technical systems and services across various sites, including malls and regional locations. Key Responsibilities Perform asset servicing and repairs for both office-based and field-deployed equipment. Provide technical support to mall operations and other service locations. Create clear and accurate technical documentation and reports . Supervise the technical team , including scheduling, task delegation, and deployment. Act as the technical liaison between operations and service teams to ensure seamless communication. Coordinate with Regional Technical Service Engineers to align service standards and execution. Support supplier coordination for timely delivery and service-related collaboration. Qualifications Graduate of a technical-related course, preferably in Computer Technology , Information Technology , Instrumentation Technology , or Computer and Electronics Engineering . Minimum of 5 years of relevant experience in a technical, engineering, or IT-related field. Strong understanding of IoT systems and power control technologies . Proficient in conventional and wave soldering techniques . Skilled in troubleshooting and diagnosing computer and electronic hardware issues. Basic knowledge of electrical systems and safety practices. Proficient in Microsoft Office and Google Workspace tools. Highly organized , detail-oriented , and capable of working independently or in a team. Strong technical writing abilities for documentation and reporting. Background in computer network management and LED system technologies is a plus. Demonstrates a customer service-oriented mindset with strong communication skills. #J-18808-Ljbffr

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