Service Center Coordinator

5 days ago

Valenzuela Philippines Bestank Manufacturing Corporation Full time ₱35,000 - ₱50,000 per year
Company Description

BESTANK Manufacturing Corporation started over 30 years ago with a handful of employees. The backbone of the company was built on fair trade and equality, building on the precepts of PURITY, QUALITY & TRUST into every aspect of our operations.

Job Description
  • Act as the first level of escalations and resolve all customer issues within the clients expectations and the Team through regular feedback
  • Responsible for Daily, Weekly, monthly reporting of individual performance.
  • Communicates with other departments and management to resolve problems and expedite work.
  • Interpret and communicates work procedures and company policies to staff / Technicians.
  • Make recommendations to Team Lead concerning individual staff and improvement of procedures.
  • Report directly to the Communications Care Team Lead.
Qualifications

Essential:

  • College graduate with a degree from any background
  • Fluent in speaking/writing English and Tagalog 
  • Accurate keyboard typing skills and combined with existing IT knowledge on MS Office, particularly Word & Excel
  • High Math Score

Desirable:

  • Previous experience of customer invoicing
  • Exposure to manufacturing and/or engineering environment
  • Previous experience in customer service
  • Exposure to ticketing systems and financial transaction processes
Additional Information BESTANK Manufacturing Corporation is one of the top Manufacturing Corporation of water storages/water related products for 36 years. We focus on redefining quality service and trust among our clients. Bestank continues to move forward in expanding coverage through partner outlets and individuals.

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