Senior Systems Engineer
3 days ago
The Senior Systems and Operational Support Engineer ensures the stability and success of Ethan's key customers across public and multi-cloud environments, with a primary focus on Azure infrastructure. This role provides Level 3 systems support, leads cloud automation and DevOps initiatives, and contributes to Ethan's future cloud direction.
Key Responsibilities:
- Deliver Level 3 support for Azure-based managed cloud services.
- Build, deploy, and maintain Azure infrastructure and automation (IaC, scripting, GitOps).
- Handle incident, change, and configuration management under ITIL processes.
- Lead troubleshooting, customer engagement, and service improvement initiatives.
- Review project designs, migrations, and operational documentation.
- Participate in on-call rotation for after-hours support.
Qualifications:
- 5+ years in IT, with proven experience in cloud or server support (MSP experience preferred).
- Deep hands-on expertise in Azure infrastructure and Azure AD.
- Strong background in automation, DevOps, and infrastructure as code.
- Working knowledge of AWS or other public cloud platforms is an advantage.
- Excellent problem-solving, communication, and customer service skills.
Preferred Certifications:
- Azure Architect (highly desirable)
- AWS SysOps Administrator / Cloud Practitioner or related cloud, security, or Kubernetes certs.
Job Type: Full-time
Pay: Php110, Php155,000.00 per month
Benefits:
- Paid training
Application Question(s):
- Experience in end-to-end infrastructure?
- How much is your expected salary?
Work Location: In person
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