Quality Assurance Analyst

CastleKeep Holdings, the holdings company of Skygo Marketing Corporation, and several other business units, is expanding and we are looking for a talented individual to fill the Quality Assurance Analyst role.The Quality Assurance (QA) Analyst ensures that all customer interactions meet company quality standards and comply with regulatory requirements. The...

The CompanyDexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...

Responsibilities:1. Monitor and evaluate agents' performance to ensure adherence to established processes, policies, and guidelines.2. Collaborate with Supervisors and Team Coaches to provide constructive feedback and personalized coaching to agents based on thorough evaluation results.3. Analyze qualitative and quantitative data to formulate insightful...

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you're just starting out or leading at the highest levels, this is a place to grow, stretch, and make...

Overview:The ideal internal candidate will conduct evaluations and data analysis, collaborate across departments to develop action plans, and help enhance organizational processes. This role ensures accurate, efficient, and timely reporting to support continuous improvement and operational excellence.Responsibilities:Conduct evaluations and data analysis to...

Educational / Professional QualificationsBachelor's degree (any four-year course).5–7 years of progressive contact center experience.Minimum 12 months in the healthcare industry.3–4 years in a leadership role overseeing Quality Assurance and/or Training in a contact center.Experience managing and developing teams.Proven success in designing,...

About the job: Quality Assurance Analyst I (Clark) | Onsite Work Setup: Onsite (Clark) Shift: Shifting Schedule Account: Quality Assurance Start Date: ASAP Non-Negotiable Requirements:Must have a Helpdesk-type background (hardware and software troubleshooting experience)Familiar with operating system troubleshooting.Microsoft product knowledge is...

About the role As the Quality Assurance Supervisor at MSM Philippines Mfg., you will play a crucial role in ensuring the highest standards of product quality and customer satisfaction for this leading manufacturing company. This full-time position is based in Cebu, Central Visayas, and will involve overseeing all quality control processes and procedures to...

About the job: Quality Assurance Analyst I (Clark) | OnsiteWork Setup: Onsite (Clark)Shift: Shifting ScheduleAccount: Quality AssuranceStart Date: ASAPNon-Negotiable Requirements:Must have a Helpdesk-type background (hardware and software troubleshooting experience)Familiar with operating system troubleshooting.Microsoft product knowledge is requiredShould...

We are #Hiring for QA AnalystKey Responsibilities:Monitor and evaluate sales calls to ensure adherence to quality standards and client expectationsProvide constructive feedback and coaching to sales agentsCollaborate with team leads and trainers to improve performance metricsGenerate QA reports and insights for continuous improvementStay updated on campaign...