Customer Success Specialist

4 hours ago


Taguig, National Capital Region, Philippines Asticom Technology Inc Full time ₱450,000 - ₱600,000 per year

Key Responsibilities:

  1. Renewal & Contract Administration

  2. Purchase Order & Contract Processing

  3. Reporting, Dashboards & Smart Trackers

  4. Presentation & Document Creation

  5. Performance Monitoring

  6. Coordination & Support Across Departments

  7. Campaign & Client Communication Support

Qualifications & Requirements:


• Bachelor's degree in Business Administration, Marketing, Operations, Communication, or related field.


• 2–5 years of experience in administrative support, sales operations, customer success support, or project coordination.


• Experience in BPO, Shared Services, IT, Engineering, or Staffing industries is a plus.

Technical Skills

Strong proficiency in:


• Microsoft PowerPoint


• Excel/Google Sheets (advanced formulas, dashboards, automation)


• Word/Google Docs


• CRM or CS tools (Salesforce, HubSpot, Monday, Asana, or similar)


• Ability to create data-driven presentations and automated trackers.

Soft Skills


• Strong attention to detail and organizational skills.


• Excellent communication and documentation skills.


• Agile, proactive, and able to manage high volumes of tasks.


• Strong coordination skills with multiple stakeholders.


• Ability to work under pressure and meet deadlines.


• High level of professionalism and integrity.



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