Blended Account

2 weeks ago

Makati City, National Capital Region, Philippines Atoz-Rachel Motorcycle parts supply Full time ₱500,000 - ₱1,000,000 per year

About the role

We are seeking a skilled Blended Account (Non-Voice) professional to join our dynamic team at Atoz-Rachel Motorcycle parts supply. This full-time position is based in Makati City, Metro Manila and offers the opportunity to work in a fast-paced, customer-focused environment. No final interview required, just 1 year of BPO experience needed.

What you'll be doing

  • Provide excellent customer service through various non-voice communication channels
  • Handle customer inquiries, complaints and requests effectively and efficiently
  • Maintain detailed records of customer interactions and ensure timely resolution of issues
  • Collaborate with cross-functional teams to improve customer satisfaction and streamline processes
  • Stay up-to-date with product information, industry trends and company policies
  • Contribute to the continuous improvement of the customer service experience

What we're looking for

  • At least 1 year of experience in a customer service or call centre role
  • Strong communication and interpersonal skills, with the ability to engage with customers in a professional and empathetic manner
  • Excellent problem-solving and decision-making skills
  • Proficient in using various computer applications and customer service software
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Passionate about providing exceptional customer service

What we offer

At Atoz-Rachel Motorcycle parts supply, we are committed to creating an environment that fosters personal and professional growth. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support our employees' well-being. Join our team and be a part of our continued success

About us

Atoz-Rachel Motorcycle parts supply is a leading provider of high-quality motorcycle parts and accessories. With a strong focus on customer satisfaction, we have established a reputation for delivering reliable products and exceptional service. Our team of dedicated professionals is passionate about the industry and committed to supporting our customers' needs.

Apply now and become a valuable member of our Atoz-Rachel Motorcycle parts supply team

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