
Change Management Officer
1 day ago
JOB SUMMARY:
Support the execution of change strategies that promote adoption, reduce resistance, and enable smooth transitions across systems, processes, and team structures. Coordinate with cross-functional teams to assess change impacts, assist in developing communication plans, and help deliver training that prepares stakeholders for change. Monitor team-level change activities, gather feedback, and use data insights to recommend adjustments that improve outcomes and sustain long-term success.
DUTIES AND RESPONSIBILITIES:Strategic/Tactical
- Assist in implementing change plans for smooth team transitions.
- Identify impacted members and address concerns.
- Monitor risks, apply mitigations, and support contingency plans.
- Spot inefficiencies and recommend improvements.
- Guide adoption of new tools and build adaptable processes.
Reports and Analytics
- Maintain clear documentation of change activities and team feedback.
- Track adoption rates and engagement within assigned teams.
- Share regular updates with managers on team progress and challenges.
- Assist in conducting surveys and gathering input on change readiness.
Process and Compliance
- Follow and enforce change procedures in line with company policies and
- regulations.
- Keep accurate records to support audits and internal reviews.
- Promote fair and transparent practices during change implementation.
- Monitor team compliance and escalate issues when needed.
Leadership Responsibilities
- Support alignment of change activities with team and departmental goals.
- Help communicate the purpose of change and relay stakeholder concerns.
- Encourage team participation and openness to change.
- Promote a mindset of adaptability and continuous learning.
- Provide peer-level guidance and resources to ease transitions.
- Assist leadership by sharing frontline insights and feedback.
QUALIFICATIONS:
- Graduate of any 4-year course related to Business, Psychology,
Human Resources, Organizational Development, or Information
Technology — particularly with exposure to organizational change,
systems implementation, or digital transformation.
- At least 2 years of working experience in organizational change management
- Continuous Learner, Initiative, Creativity & Innovation
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