Executive Assistant – Property Management

3 days ago


Bacolod City, Western Visayas, Philippines Stealth Agents Full time

We are seeking a highly organized and proactive Executive Assistant with hands-on AppFolio experience and a strong background in the rental/property management industry. This role will support daily operations by managing tenant communications, following up on concerns, assisting with lease and rental processes, and providing administrative support to leadership. The ideal candidate is detail-oriented, responsive, and experienced in handling tenant relations professionally and efficiently.

Key ResponsibilitiesTenant & Property Support

  • Serve as a primary point of contact for tenants regarding inquiries, concerns, and routine follow-ups
  • Track and follow up on tenant requests, complaints, and resolutions to ensure timely closure
  • Coordinate with maintenance teams, vendors, and property managers to resolve tenant issues
  • Maintain professional and courteous communication with tenants via phone, email, and AppFolio portal

AppFolio & Rental Operations

  • Manage and update tenant records, leases, and notes in AppFolio
  • Monitor rent payments, delinquencies, and assist with follow-ups as needed
  • Assist with move-ins, move-outs, renewals, and lease documentation
  • Generate reports from AppFolio for management review

Executive & Administrative Support

  • Provide administrative support to executives and property management leadership
  • Manage calendars, schedule meetings, and handle correspondence
  • Prepare documents, reports, and internal communications
  • Assist with process improvements and workflow organization

General Office & Coordination

  • Ensure accurate record-keeping and compliance with company policies
  • Support internal teams with coordination and task follow-ups
  • Handle confidential information with discretion and professionalism

Job Type: Full-time

Pay: Php40,000.00 per month

Benefits:

  • Work from home

Work Location: Remote


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