Senior Executive-Workforce Management-WFM

8 hours ago

Pasay, National Capital Region, Philippines EXL Service Full time ₱500,000 - ₱1,000,000 per year
Job Description

Basic Function
  • Responsible for creating, maintaining and publishing established reports.
Roles and Responsibilities
  • Manage, maintain, and improve reporting requirements for the campaign.
  • Create dashboards and decks for business reviews and presentations.
  • Acts as backup for the MIS AM;
  • Knows basic automation of reports;
  • Provides basic analysis to reports and gives recommendations on how to improve numbers.
  • Communicate effectively with internal and external customers.
Qualifications

Technical Skills
  • Very proficient with Microsoft Excel
  • Proficient with Microsoft Powerpoint
  • Good working knowledge of Excel Macros, VBA, and SQL programming
  • Ability to scrub, dissect and visualize data; create customized reports.
General Skills
  • Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail.
  • Solid critical thinking, problem solving, and interpersonal skills.
  • Demonstrates ability to give and receive feedback with peers and business partners
  • Ability to work independently with minimal supervision
  • Must demonstrate sound arithmetic, analytical and problem-solving ability.
  • Ability to adapt to workload and multitask with attention to detail in a dynamic environment.
  • Excellent verbal, written and comprehension skills.
Work Experience Requirements
  • External candidate: Minimum 1 year of relevant experience in MIS/WFM.

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