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JOB SUMMARY
Responsible for promoting and selling residential real estate projects under the company's portfolio. The role focuses on prospecting clients, conducting site visits, handling inquiries, and ensuring that sales targets are met while providing excellent customer service throughout the buying process.
DUTIES AND RESPONSIBILITIES
1. Sales Generation and Client Handling
- Proactively promote the company's house and lot, or residential lot projects.
- Generate new leads through online marketing, fieldwork, network referrals, and walk-in inquiries.
- Conduct site trippings (project viewing) and present property features, amenities, and investment benefits.
- Assist clients from reservation to turnover process, including documentation support.
- Maintain a pipeline of active leads and nurture client relationships.
2. Customer Service and After-Sales
- Provide timely and accurate information to clients regarding property features, pricing, financing schemes, payment terms, and documentation requirements.
- Guide clients through the property buying process (e.g. reservation, loan, application, and documentation).
- Address client concerns, objections, and queries effectively.
- Ensure high levels of customer satisfaction to encourage repeat business and referrals.
3. Marketing Support
- Participate in company sales events, open houses, roadshows, and property expos.
- Utilize digital marketing channels (social media, property listing sites) to promote the projects.
- Distribute marketing materials (flyers, brochures, digital ads) as directed by the marketing team.
- Submit regular activity and lead generation reports.
4. Coordination and Compliance
- Coordinate closely with the Sales Coordinator regarding inventory updates, pricing, and availability.
- Ensure all client transactions are compliant with company policies and government regulations (e.g. Anti-Money Laundering Act, Data Privacy Act).
- Maintain updated knowledge of project details, promotions, and government housing loan programs.
Qualifications
- Graduate of any 2-year course (Real Estate, Marketing, Business, or related fields) or 72 units earned in college.
- Strong interpersonal and communication skills.
- Experience in sales (Real Estate, insurance, or other direct selling industries) is an advantage.
- Ability to work independently and as part of a team.
- Willingness to be assigned on-site at the project location.
- Knowledge in real estate selling process and documentation is a plus.
