Azure Virtual Desktop Associate Director

3 days ago

Quezon City, National Capital Region, Philippines HR TechX Corp. Full time ₱2,000,000 - ₱2,500,000 per year
  • Define and execute the roadmap for infrastructure services, ensuring alignment with business goals and digital transformation initiatives.
  • Partner with global and regional IT leaders to deliver secure, scalable, and efficient technology solutions.
  • Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
  • Drive cost-efficiency and end-user performance improvements across the virtual desktop estate.
  • Manage the strategy, implementation, and support of Genesys Cloud.
  • Collaborate with business leaders to optimize customer experience.
  • Oversee design, security, and operations of enterprise network infrastructure including LAN, WAN, SD-WAN, VPN, and Wi-Fi.
  • Lead network modernization and performance initiatives with a focus on resilience and uptime.
  • Direct day-to-day IT operations including monitoring, incident management, change management, and capacity planning.
  • Ensure IT services are delivered with minimal disruption and meet or exceed SLAs and compliance standards.
  • Lead operational risk management and business continuity planning for infrastructure services.
  • Oversee lifecycle management of IT assets.
  • Implement and manage endpoint security, patching, and configuration standards across the enterprise.
  • Drive user productivity initiatives including device standardization, self-service tools, and automation.
  • Manage IT support teams to provide timely and effective resolution of issues.
  • Lead, mentor, and develop cross-functional infrastructure and support teams.
  • Foster a culture of innovation, accountability, and continuous service improvement.
  • Serve as the escalation point for high-impact incidents and major operational issues.

Qualification

  • Associate or bachelor's degree in computer science or related discipline, relevant experience may substitute for the degree
  • 15+ years of progressive IT infrastructure experience, including 5+ years in a senior leadership role.

Proven expertise in:

  • AVD and cloud-based desktop services
  • Genesys voice platforms (Cloud)
  • Network architecture and operations
  • IT operations frameworks (ITIL, ServiceNow, monitoring tools)
  • Strong track record of leading IT teams in high-availability and customer-facing environments (BPO, telco, or enterprise preferred).
  • Excellent leadership, stakeholder engagement, and communication skills.
  • Relevant certifications (ITIL, Microsoft, Cisco, Genesys, etc.) are a plus.

  • Azure Virtual Desktop Engineer

    3 days ago

    Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱480,000 - ₱720,000 per year

    AVD EngineerLocation: Quezon City and BGC, TaguigWork Set-up: On-siteWork Shift: Graveyard shift/ FlexibleJob Description:We are seeking a skilled Azure Virtual Desktop Engineer to join our team. The ideal candidate will have extensive experience in deploying, managing, and optimizing Azure Virtual Desktop environments, along with proficiency in Nerdio...

  • Azure Virtual Desktop Operations Manager

    3 days ago

    Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱960,000 - ₱1,320,000 per year

    AVD Operations ManagerLocation: Quezon City and BGC, TaguigWork Set-up: On-siteWork Shift: Flexible shiftJob Description:We are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with...

  • Director of Infrastructure

    3 days ago

    Quezon City, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time $900,000 - $1,200,000 per year

    Director of Infrastructure & Digital Experience (AVD/Network/Voice)Location: Quezon CityWork Set-up: OnsiteWork Shift: Night Shift / Shifting ScheduleBudget: Open (commensurate with experience)About the RoleWe are looking for a visionary and hands-on Director of Infrastructure & Digital Experience who will lead our Azure Virtual Desktop (AVD), Network, and...

  • Infrastructure Specialist Azure Platform

    3 days ago

    Quezon City, National Capital Region, Philippines ARTECH TECHNOLOGY INC Full time ₱400,000 - ₱1,200,000 per year

    Job Summary:We are hiring an Infrastructure Specialist – Azure Platform to support infrastructure operations. The role requires expertise in Azure Cloud administration, network configuration, Windows Server management, and Virtual Desktop Infrastructure (VDI). Candidates must meet certification requirements or have equivalent hands-on experience.Required...

  • IT Director AVD, Network

    4 weeks ago

    Quezon City, National Capital Region, Philippines R1 RCM Full time

    OverviewWe are seeking a visionary and hands-on leader of AVD/Network/Voice. This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks.ResponsibilitiesDefine and execute the roadmap for infrastructure services, ensuring alignment with business goals and...

  • IT Director AVD, Network

    4 weeks ago

    Quezon City, National Capital Region, Philippines R1 RCM Full time

    Overview We are seeking a visionary and hands-on leader of AVD/Network/Voice . This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks. Responsibilities Define and execute the roadmap for infrastructure services, ensuring alignment with business goals...

  • Manager Software Engineering

    3 days ago

    Quezon City, National Capital Region, Philippines R1 RCM Full time ₱1,500,000 - ₱3,000,000 per year

    Job DescriptionWe are looking for an experienced Azure Virtual Desktop Operations Manager to lead our virtual desktop infrastructure team. The ideal candidate will have a strong background in managing Azure Virtual Desktop environments, along with proficiency in Nerdio Manager and other Azure management tools.Key ResponsibilitiesStrong understanding of Azure...

  • IT Director AVD, Network

    3 days ago

    Quezon City, National Capital Region, Philippines R1 RCM Full time ₱2,500,000 - ₱5,000,000 per year

    We are seeking a visionary and hands-on leader ofAVD/Network/Voice.This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks.Key ResponsibilitiesDefine and execute the roadmap for infrastructure services, ensuring alignment with business goals and digital...

  • Desktop Support Engineer

    3 weeks ago

    Quezon City, National Capital Region, Philippines Questronix Corporation Full time

    Job description:Provide onsite and remote support for desktops, laptops, printers, and standard peripherals.Troubleshoot and resolve hardware, software, and connectivity issues.Perform system reimaging, virus removal, and patch updates.Assist in the backup and recovery of user data and configurations.Document support activities and update configuration...

  • Desktop Support Engineer

    1 day ago

    Quezon City, National Capital Region, Philippines Questronix Corporation Full time ₱400,000 - ₱600,000 per year

    Job description:Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in the backup and recovery of user data and configurations. Document support activities and update configuration...