IT Systems Support Engineer

1 week ago

Mandaluyong City, National Capital Region, Philippines ibex Full time ₱900,000 - ₱1,200,000 per year

Responsibilities

  • Receives and responds to workflow requests in the form of trouble tickets through the Remedy ticketing system.
  • Spots problem trends as they emerge. Reduces overall numbers of problems through effective root cause analysis and long term fixes.
  • Performs installation, relocation, troubleshooting, repairs and preventative maintenance of desktop devices and software applications.
  • Organizes and addresses assigned tickets in appropriate priority order.
  • Drives site level implementations of new pc hardware, application rollouts, and client specific ramp activities as it relates to the desktop.
  • Supports corporate I.T. as "the hands" at the site to address issues with voice and data infrastructure.
  • Analyze, evaluate, and prioritize workload of pc techs in your region.
  • Accountable for all pc support delivery quality for assigned region.
  • Responsible for IT inventory/asset management for assigned region.
  • Position requires minimal supervision and is responsible for developing site level standard operating procedures and supporting documentation.

Qualifications

  • At least 2 years of desktop support experience or combination of education/certifications and experience.
  • A+ certification is an advantage; MCDST desired; current MCSE highly desirable.
  • Experience supporting desktops, laptops, handheld devices and some remote voice/data infrastructure.
  • Experience working in a large, fast paced, call center environment utilizing VOIP technology.
  • Advance knowledge of Windows XP and Windows 7.
  • Good understanding of Active Directory, GPO's, and software deployment.
  • Must be a strong team player with a positive attitude and tenacity to complete the mission.
  • Must be an excellent communicator/facilitator; ability to interface with clients at all levels.
  • Must be able to effectively partner and build relationships with key internal business clients and supporting staff.
  • Uses consensus approach to drive site wide changes and initiatives.
  • Highly proactive; addresses site level issues with appropriate sense of urgency.
  • Applicant must be willing to travel and be assigned in different locations
  • Applicant must be willing to work on Graveyard shift, render Overtime and be on-call

  • System Engineer

    1 day ago

    Mandaluyong City, National Capital Region, Philippines The Pinnacle Operating Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionThe Pinnacle Operating Systems Inc. specializes in designing, developing, implementing, and managing software development and network administration. We provide quality assurance and effective technology support for computer, multimedia, and web-based applications. Our services align with the provisions of the Data Privacy Act of 2012.Role...

  • Energy System Controls Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Solenergy Systems Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position SummaryWe are seeking a System Integration Engineer to integrate and validate control systems for power systems applications. The successful candidate will work on innovative projects that contribute to modern power grid technologies and energy infrastructure development.Key ResponsibilitiesIntegrate control systems and subsystems for power systems...

  • IT Support Engineer L1

    1 week ago

    Makati City, National Capital Region, Philippines CloudConsole IT Consulting Full time ₱250,000 - ₱450,000 per year

    Title:IT Support Engineer L1Department:Technology OperationsReporting to:IT ManagerEmploymentType: Full â TimeCloud Consoleis a leading provider of innovative IT consulting services and top- IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting-edge technology to our clients, we empower businesses to thrive in the...

  • Technical Support Representative I

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱250,000 - ₱500,000 per year

    Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

  • it support

    1 week ago

    Mandaluyong City, National Capital Region, Philippines VAS IT SOLUTIONS Full time ₱150,000 - ₱250,000 per year

    Qualifications (with experience in):Network & ConnectivityServer & Systems AdministrationUser Support & Device ManagementApplications & SoftwareDocumentation & ReportingCCTV Setup & Troubleshooting

  • Engineer Support

    1 day ago

    Makati City, National Capital Region, Philippines STELSEN INTEGRATED SYSTEMS INC. Full time ₱240,000 - ₱480,000 per year

    Key ResponsibilitiesProject Planning and Execution: This role involves developing comprehensive project plans, coordinating with different teams to ensure that all activities align with the plan, and ensuring the successful execution of engineering projects.Problem-Solving and Decision-Making: Engineering Support is expected to identify potential issues that...

  • Electrical Engineer

    1 day ago

    Mandaluyong City, National Capital Region, Philippines AMA EDUCATIONAL SYSTEMS HOLDINGS INC Full time ₱1,200,000 - ₱2,400,000 per year

    PROJECT PLANNING AND EXECUTION:Develop comprehensive project plans, including timelines, budgets, and resource allocation.Oversee the execution of electrical projects, ensuring adherence to established plans and specifications.DESIGN AND DEVELOPMENT:Analyze technical drawings and interpret specifications to determine electrical requirements.Utilize CAD...

  • DCS Technical Support Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for hardworking individuals with a keen curiosity about learning new technologies and who are driven to apply their knowledge to tackle the toughest problems and deliver...

  • MES Technical Support Engineer

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Emerson Full time ₱80,000 - ₱120,000 per year

    Job DescriptionJob Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for passionate individuals with keen curiosity about learning new technologies and driven to apply their knowledge to solve the toughest problems and...

  • MES Technical Support Engineer

    7 days ago

    Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:If you are a professional looking for an opportunity to work with the global Emerson Systems and Software organization, this is a stimulating opportunity for you We are looking for passionate individuals with keen curiosity about learning new technologies and driven to apply their knowledge to solve the toughest problems and deliver optimum...