Operations Manager

2 days ago

Taguig, National Capital Region, Philippines eData Services US, L.L.C. Full time $80,000 - $120,000 per year

Job Title: Onsite Operations Manager, Healthcare Accounts

Location:
Taguig

Job Type:
Full-time, Onsite

The Onsite Operations Manager will be responsible for the day-to-day management and strategic oversight of our team supporting major healthcare clients This role is critical to ensuring operational excellence, meeting client Service Level Agreements (SLAs), and fostering a high-performing and engaged team. The ideal candidate will have a strong background in healthcare operations, a deep understanding of the healthcare landscape, and proven leadership skills.

Key Responsibilities:

  • Operational Leadership
  • Team Management & Development
  • Client Relationship Management
  • Reporting & Analytics
  • Compliance & Quality Assurance

Preferred Qualifications:

  • Medical Degree or related courses
  • Experience in a BPO (Business Process Outsourcing) or BPS (Business Process Services) environment preferably handling Healthcare Accounts.
  • 3-7 Leadership experience
  • Must be willing to work onsite
  • Must be willing to work night shift
  • Excellent Communication Skills

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