Credit and Collection Staff
3 days ago
We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.
Credit and Collections Staff Responsibilities:
- Reviewing the company debtor list.
- Contacting customers and informing them of their overdue bills.
- Advising customers on their payment options and suggesting methods of payments.
- Negotiating suitable payment plans.
- Maintaining customer payment records.
- Preparing customer financial statements for banks and the state credit department.
- Writing final notice warnings to customers when payments are not being made.
- Instituting legal action when customers fail to pay their debt.
- Responding to customer queries.
- Contacting lawyers and insurance agencies to facilitate payments.
- Knowledgeable about (PIVOT, VLOOKUP, XLOOKUP, SUMIF )
- Other assigned tasks.
Job Types: Full-time, Permanent
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Required)
Experience:
- Credit and Collection: 1 year (Required)
Work Location: In person
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