Learning and Development Associate

3 days ago

Pasig Central Post Office P, Philippines LOANWORKS TECHNOLOGIES Full time ₱180,000 - ₱270,000 per year

Job Purpose:

The HR Operations and Learning Specialist will primarily support the planning, coordination, and delivery of employee training programs.

This role also contributes to key HR operations by ensuring smooth and engaging onboarding experience, supporting employee engagement initiatives aligned with the organization's CORE values (Collaborate, Agile, Reliable, Execute), providing administrative support to the Compensation & Benefits team, and assisting in recruitment coordination.

Compliance Expectations:

  • Respect company mission vision & values at all times
  • Respect fellow team members at all times
  • Compliance with companies' workplace policies & procedures at all times
  • Punctuality and excellent work time attendance
  • Engagement Activities are rolled out in a timely manner as per the calendar
  • Compliance with the HR Calendar and engagement

Key Accountabilities:

Learning & Development (Primary Focus):

  • Collaborate with Senior L&D and Subject Matter Expert to design and implement training programs.
  • Coordinate with external training providers, including preparation of cost estimates and logistics.
  • Develop and manage communication materials for L&D initiatives such as LIAM, monthly recaps, service awards, birthday announcements, and PH and AU holiday.
  • Facilitate new hire onboarding activities, including preparation of onboarding kits, scheduling and coordination of orientation sessions, and administration of post-orientation evaluations and welcome announcements.

Engagement:

  • Enthusiastically participate in planning and implementation of Company engagement activities and internal communications.
  • Support initiatives that foster a positive, inclusive and value-driven workplace culture by embodying Loanworks' CORE Values: Collaborate, Agile, Reliable, Execute.

Compensation and Benefits:

  • Provide administrative support in employee programs including the Wellness Programs, Reward & Recognition, and Performance Management, while ensuring compliance with internal policies and procedures.

Recruitment:

  • Assist in sourcing and calling candidates, especially during periods with high volume of job vacancies, to ensure timely fulfillment of hiring needs.

Performs other duties as needed to support HR operations.

QUALIFICATIONS

  • Bachelor's degree in psychology, Human Resources, Business Management or other related fields
  • At least two years of experience in a similar role
  • Excellent verbal and written communication and interpersonal skills
  • Proficient in Microsoft Office applications
  • Knowledgeable in digital technology, e-learning (e.g., Articulate, Canva, MS Stream) and on-demand / agile learning tools and methodologies.
  • Basic proficiency in presentation tools (e.g., PowerPoint) and LMS platforms
  • Enthusiasm for employee development and growth
  • Ability to multitask in a fast-paced environment
  • Curiosity, creativity, and a passion for teaching and facilitation

Key Result Areas/Measures of Success:

  • Compliance with company's standard policies and procedures
  • Customer service, including quality and timeliness of response
  • Positive employee engagement results and retention
  • L&D Engagement rate
  • Employee Engagement – Contributes to positive engagement and retention outcomes
  • L&D Participation – Supports high attendance and positive feedback on training programs.
  • Values Role Modelling – Consistently lives and promotes Loanworks' core values in all actions.

Job Type: Full-time

Pay: Php23, Php27,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise

Work Location: In person

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