Operations Team Leader

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...

Job Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team...

Position:Operations Team LeaderLocation:Quezon CityOverview:Leads and manages a team of CSRs in daily call center operations, ensuring targets and service levels are met. Monitors individual and team performance, provides regular coaching, feedback, and performance evaluations. Handles escalated calls and supports agents in complex customer interactions....

Responsibilities and duties of Team Leader shall include, but shall not be limited to:Responsible for the one-on-one counseling on his teamConduct project orientation and explain encoding instructions to the newly hired keyers/ document scanning clerks.Coordinate with the Quality Control Group regarding the accuracy of each keyer.Check attendance of data...

Team Leader / Service CrewBrand: CLOUD Soft TreatsLocation: GloriettaEmployment Type: Full-Time About usWelcome to CLOUD Soft Treats We are an up-and-coming player in the frozen yogurt industry. As a growing brand, we are dedicated to setting new standards in the industry while fostering a welcoming environment. Why Join CLOUD Soft Treats? Career Growth...

The Senior Team Leader will oversee multiple workstreams within the healthcare insurance line of business, including inbound member and provider support, back-office and claims processing, and accounting, billing, and collections. This role ensures that all teams meet service level targets, maintain quality standards, and deliver consistent client...

Job Summary:The Team Leader at ORCA Cold Chain Solutions is responsible for supervising the day-to-day activities of warehouse personnel within the cold storage facility. This role ensures that all inbound, storage, and outbound processes are executed safely, efficiently, and in compliance with ORCA's quality and temperature control standards. The Team...

About the role We are seeking an enthusiastic and experienced Team Leader | Milkman/Milkmaid to join our team at FRNK, located at Robinsons Magnolia in Quezon City Metro Manila. As a full-time Team Leader, you will play a crucial role in ensuring the smooth and efficient operation of our milk tea shop, overseeing a team of baristas and providing exceptional...

Responsible for supervising daily operations, assisting in managing staff, and ensuring a positive user experience within the virtual environment.Responsible also in troubleshooting technical issues, managing virtual events and ensuring the parks various attractions.Involves understanding and adapting to the unique challenges and opportunities presented by...

The Senior Team Leader will oversee multiple workstreams within the healthcare insurance line of business, including inbound member and provider support, back-office and claims processing, and accounting, billing, and collections. This role ensures that all teams meet service level targets, maintain quality standards, and deliver consistent client...