Branch Service Associate

4 days ago

San Jose Nueva Ecija, Philippines City Savings Bank Full time ₱250,000 - ₱350,000 per year

About the role

We are seeking a talented and enthusiastic Branch Service Associate to join our team at City Savings Bank in San Jose, Nueva Ecija. As a Branch Service Associate, you will play a vital role in delivering exceptional customer service and supporting the day-to-day operations of our local branch. This is a full-time position, offering the opportunity to contribute to the growth and success of our retail banking services.

What you'll be doing

  • Provide friendly and professional customer service to all branch visitors, addressing their banking needs with efficiency and care
  • Process a variety of banking transactions, including deposits, withdrawals, account openings, and fund transfers
  • Maintain accurate records and ensure compliance with all relevant banking regulations and internal policies
  • Assist customers with inquiries and troubleshoot any issues they may have with their accounts
  • Participate in cash management activities, such as balancing cash drawers and preparing daily reports
  • Contribute to the overall success of the branch by supporting team members and promoting the bank's products and services to customers

What we're looking for

  • 1-2 years of experience in a customer service or retail banking role, preferably in a branch environment
  • Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
  • Strong attention to detail and the ability to work accurately and efficiently in a fast-paced environment
  • Basic knowledge of banking products, services, and regulations, or a willingness to learn
  • Proficiency in using computer systems and banking software
  • A team player with a positive attitude and a commitment to contributing to the success of the branch

What we offer

At City Savings Bank, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive health insurance coverage
  • Generous paid time off and holiday leave
  • Opportunities for career development and advancement
  • Retirement savings plan with employer contributions
  • Discounts on banking products and services
  • A supportive and collaborative work environment

About us

City Savings Bank is a leading provider of retail banking services in the San Jose, Nueva Ecija region. With a strong focus on customer satisfaction and community engagement, we strive to be the financial institution of choice for our local customers. Our team of dedicated professionals is committed to delivering exceptional service and helping our customers achieve their financial goals.

If you are interested in this exciting opportunity, please apply now and join our growing team at City Savings Bank.

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