Billing Analyst

2 days ago

Philippines Booth & Partners Full time $40,000 - $80,000 per year
Job Description

Job Title: Analyst, Billing

The impact you will have:

Responsible for day-to-day administrative billing needs.

Support AR function and customer billing needs by providing timely and accurate invoicing requests including credit rebills, adjustments and ongoing account reconciliation and sales support.

Ensure reliability and consistency in custom invoice creation relative to business practices.

Ensure order entry processes have enough controls and flexibility to produce accurate and timely invoices to customers.

Responsible for adhoc and system billing.

Ensure smooth-end-to-end process of billing needs –from system-generated credit/rebills and adjustments to internal manual billing requirements.

Work with Manager, Billing Operations and team to accurately track and flag issues around order entry processes, ensuring enough controls and flexibility to produce accurate and timely invoices to our customers.

Daily interactions with internal customers through telephone, email, office communicator messenger and on-site. Occasional interaction with external customers primarily via email.

What you'll do:

Analyze billing requests to ensure fit with company policies and procedures.

Complete billing requests system for internal customer requests including Sales, AR and Credit.

Consolidate invoices, change bill to account address, add pertinent information, bill to match customer PO, pre-invoicing, indicate extended terms when provided by Credit Team, currency exchange, split invoicing and correct taxes based on credit or debit tax adjustment processed by tax team.

Review, define and resolve issues for internal clients relating to billing.

Collaborate with peers and superiors including Supervisors, Managers, Branch Managers, Outbound Sales, District Managers, Sales, Operations, Services and Billing to resolve issues.

Educate internal customers on policies and procedures to ensure customers are given accurate information.

Participate in conference calls with sales for customer enquiries and to ensure customer satisfaction with billing systems.

Identify and address areas of improvement on processes and procedures.

Participate in departmental adhoc projects where customer service or process issues arise.

Maintain all other adhoc billing requests.

Assist team members in billing operation functions.

Requirements

What you'll bring to the table:

Post-secondary education in accounting or a related business curriculum obtained at community college or one or more professional designations.

Up to 3 years of working experience in billing.

Basic understanding of accounting principles.

Demonstrated ability to problem solve.

Demonstrated superior organizational skills.

Able to work independently with minimal managerial input.

Receptive, detail oriented, sensitivity when engaging in potential issues, data input, and data recording.

Consistent demonstration of initiative, positive attitude, professional mannerisms and

commitment to personal, team and company goals.

Very good knowledge of Excel essential.

Benefits
Competitive Salary:Get paid what you're worth

Prepaid Medicine: Your health is our priority

Life Insurance: Peace of mind for you and your loved ones

Birthday Day Off:Celebrate your special day YOUR way

Indefinite-Term Labor Contract: Stability and all legal benefits included

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