IT Operations Support

White & Case Global Operations Center (Manila) LLP is seeking a Learning and Development Advisor to drive impactful training initiatives across our global firm. You will support end-to-end training logistics, collaborate with cross-functional teams, and ensure seamless delivery via our LMS. Join us and help shape professional growth in a fast-paced, dynamic...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

Cybersecurity Operations Engineer (SOC) (Internal title: Engineer, Security Operations Center)Are you passionate about defending organizations from cyber threats? Join our global Security Operations Center (SOC) team as a Cybersecurity Operations Engineer (internally titled Engineer, Security Operations Center), where you'll play a critical role in...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

YOUR ROLEBeing part of the global Application Production Services (APS) team, this role is responsible for the production support services for the CEVA financial applications, also referred to as Corporate Solutions.WHAT ARE YOU GOING TO DO?Perform production services for CEVA global Finance applications including but not limited to Medius, Web3, Oracle...

As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities:Operations Management:Set productivity standards and operational strategies to meet performance...

As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities: Operations Management:Set productivity standards and operational strategies to meet performance...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Role PurposeThe Distribution Operations Support Specialist is responsible for executing essential operational tasks, including mailbox management, hotel and OTA audits, test bookings, processing BPG claims, and sampling hotel promotions. This role ensures efficient handling of internal and guest inquiries, providing timely and effective responses while...