IT Operations Support

White & Case Global Operations Center (Manila) LLP is seeking a Learning and Development Advisor to drive impactful training initiatives across our global firm. You will support end-to-end training logistics, collaborate with cross-functional teams, and ensure seamless delivery via our LMS. Join us and help shape professional growth in a fast-paced, dynamic...

Minimum of 7 years' progressive experience in systems support, IT operations, or banking/financial services, with exposure to retail credit systemsProven track record in leading system support teams and managing end-to-end system operations (preferably ProcessMaker or Loan Origination Systems)Strong knowledge of SQL, ETL tools, and programming/scripting...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

As the Team Manager, you will play a critical role in developing and implementing effective strategies to achieve performance targets, maintaining compliance with US regulations, and fostering a collaborative, rewarding workplace culture.Key Responsibilities: Operations Management:Set productivity standards and operational strategies to meet performance...

YOUR ROLEOperating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to assigned business functions. Assist in maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first-class IT...

YOUR ROLEBeing part of the global Application Production Services (APS) team, this role is responsible for the production support services for the CEVA financial applications, also referred to as Corporate Solutions.WHAT ARE YOU GOING TO DO?Perform production services for CEVA global Finance applications including but not limited to Medius, Web3, Oracle...

YOUR ROLEOperating under guidance from their manager/team lead, this role will be responsible for the development/delivery of information technology application and configuration of solutions as they relate to assigned business functions. Assist in designing, developing, maintaining and supporting IT applications/infrastructure/ solutions/architecture in...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...