Professional - CLS Trainer

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱1,200,000 - ₱2,400,000 per year
Company Description

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

Specialists in this role get to:

  • Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.
  • Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
  • Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments.
  • Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training.
  • Provide feedback and implement appropriate solution s. Coach and give feedback to trainees to help them fulfill performance metrics.
  • Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members.
  • Understand needs, resolve issues and meet company expectations.
  • Be the point of contact: Handle phone calls and transactions for the program.
Qualifications

Our most successful candidates will have:

  • Earned a Bachelor's degree in any field (Major in Education or Communication preferred)
  • At least 2 years of work experience as a trainer
  • Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
  • Strong English verbal and written communication skills
  • Strategic in developing solutions and process improvements
  • Willingness and ability to work in a shifting or graveyard schedule
Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Trainer

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines BANH MI KITCHEN SERVICES, INC. Full time ₱80,000 - ₱120,000 per year

    A Trainer is responsible on implementing a SMART Training program for QS Partners to ensure that employees being deployed on the store are knowledgeable enough on the Do's and Don'ts in performing their duties and responsibilities which include serving the customers efficiently, assisting customers with their needs and special requests, ensures the assigned...

  • Product Trainer

    2 weeks ago

    Makati City, National Capital Region, Philippines Lean Solutions Group Full time ₱80,000 - ₱120,000 per year

    The Product Trainer will be primarily responsible forfacilitating engaging and effective training sessionsfor new hires and existing employees. This role focuses on ensuring that participants gain the necessary knowledge, skills, and confidence to perform their roles successfully. The Trainer will act as a mentor, coach, and guide in the learning...

  • Technical Trainer

    2 weeks ago

    Quezon City, National Capital Region, Philippines SupportNinja Full time ₱1,200,000 - ₱2,400,000 per year

    Work Setup:Onsite at The Hideout in Clark, Pampanga/RemoteEmployment Type:Full TimeTheTechnical Trainerconducts product-specific and basic training to newly hired employees, as well as additional training to current employees to keep everyone up-to-date on changes in the industry that affect job requirements. Conducts focused training needs assessments...

  • Training and Quality Lead

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines VidaXL Services (PH) Inc. Full time ₱900,000 - ₱1,200,000 per year

    Assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction,...

  • Clinical Inpatient Trainer

    2 weeks ago

    Quezon City, National Capital Region, Philippines R1 RCM Full time ₱900,000 - ₱1,200,000 per year

    As an Inpatient Trainer, your primary roles will be onboarding and training new hires through different modules of the Clinical Skills University program, which includes but not limited to domain training, charts immersion, and process training. You are also expected to provide support during ramp phase and do random internal quality reviews aimed at...

  • Lead - Technical Training | Shaw

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱400,000 - ₱800,000 per year

    Company DescriptionAbout SutherlandArtificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've...

  • Trainer - Learning & Development | Onsite | Makati/Ortigas | Day | Up to PHP45K

    2 weeks ago

    Makati City, National Capital Region, Philippines bf84843f-b713-4c26-82e6-9f5329f6accf Full time ₱35,000 - ₱45,000 per year

    Shaping Skills, Strengthening Success Where training transforms teams into top performers. Discover a fulfilling training career that respects your time beyond the workplace. This role empowers you to build meaningful impact in the telecommunications field while still enjoying balance, stability, and free hours to focus on the things that matter most. Grow...

  • Wellness and Recovery Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines SURGE FITNESS GYM CORP. Full time ₱900,000 - ₱1,200,000 per year

    The Wellness and Recovery Manager is responsible for overseeing the overall wellness and recovery operations of the organization. This role ensures the highest standards of client care, program effectiveness, and operational excellence within the wellness and recovery department. The Manager will lead a team of licensed Physical Therapists and Personal...

  • Audit Assistant | Hybrid | Ortigas | Day 1 HMO | Up to PHP50K |

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Emapta Full time ₱25,000 - ₱50,000 per year

    Master the art of audit with hands-on experience and global exposure. Start your journey in the world of international accounting-where growth meets guidance and every audit sharpens your future. Work alongside seasoned professionals, gain real-world experience, and be part of a team that values mentorship, precision, and progress. This is where your...

  • Training Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Teleperformance Full time ₱60,000 - ₱180,000 per year

    About the role As the Training Manager for Teleperformance's Makati City office, you will play a pivotal role in shaping the skills and development of a dynamic team of mortgage professionals. This full-time position requires experience in the financial/mortgage industry, ensuring you can effectively train and support your colleagues to deliver exceptional...