Client Support

2 days ago

Quezon City, National Capital Region, Philippines CAMERAHAUS,INC. Full time ₱104,000 - ₱130,878 per year

CLIENT SUPPORT

Duties and Responsibilities:

  • Serve as the initial point of contact for customer inquiries and issues, responding professionally and empathetically.
  • Identify and resolve customer concerns, ensuring their satisfaction and exceeding expectations.
  • Develop in-depth product knowledge and provide information to customers.
  • Assist customers with order processing, shipment tracking, and returns.
  • Maintain accurate records of customer interactions and inquiries.

Qualifications:

  • A high school diploma or equivalent, a Bachelor's degree is a plus.
  • Proven customer service experience, preferably in a call center.
  • Strong communication skills, both verbal and written.
  • Proficient computer skills and experience with CRM software.

Job Type: Full-time

Work Location: In person

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