Transport Associate
10 hours ago
Duties and Responsibilities of a Transport Planner/Coordinator
- Transport Planning and Route Optimization
Plan, schedule, and optimize delivery and pickup routes across multiple client accounts.
Utilize TMS (Transport Management System) or manual tools to ensure cost-efficient and timely transport
plans.
Balance service quality with cost-effectiveness across urban and provincial deliveries.
- Coordination Across Stakeholders
Coordinate with warehouse, dispatch, customer service, and client representatives to align transport
activities.
Maintain close communication with internal teams and external partners (e.g., trucking subcontractors,
drivers).
- Execution Monitoring
Track transport execution in real-time using GPS or transport dashboards.
Proactively address and resolve transport issues (delays, vehicle breakdowns, delivery failures).
- Client SLA Compliance
Monitor delivery performance to ensure SLA adherence (e.g., on-time delivery, POD turnaround time).
Analyze transport KPIs and support continuous improvement initiatives.
- Documentation and Reporting
Prepare and validate waybills, delivery receipts, gate passes, and other shipment-related documents.
Consolidate and submit daily/weekly transport performance reports to clients and internal stakeholders.
- Billing and Cost Monitoring
Capture transport-related data for billing accuracy (e.g., distance, wait time, pallet count).
Support the finance team in validating transport invoices and resolving discrepancies.
- Subcontractor Management
Schedule and coordinate trips with third-party haulers.
Evaluate transporter performance and escalate issues as necessary.
- Fleet and Equipment Utilization (if fleet is managed in-house)
Ensure vehicle availability, maintenance, and rotation are aligned with delivery schedules.
Maximize truck utilization per trip (volume/weight/cube optimization).
- Safety and Compliance
Ensure drivers and subcontractors comply with safety protocols and road regulations.
Support safety audits and incident investigations related to transport operations.
- Continuous Improvement
Participate in client reviews, MORs (Monthly Operations Reviews), and internal LEAN initiatives.
Recommend improvements to route plans, truckload planning, and service processes.
Job Type: Full-time
Benefits:
- Company events
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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