Sales Operations Generalist

6 days ago

Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱900,000 - ₱1,200,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Internal Job Description

The Sales Operations Administrator is responsible for providing the client field sales teams with reliable and high-quality support. Reporting to the Team Lead of Sales Operations, the role sits within the Sales Operations team which interacts with the entire sales organization. The position is responsible for enhancing the overall operating efficiency and excellence of the sales function.

What You'll Do:

  • Support all aspects of the deal flow through client's systems to maximize effectiveness and reduce the administrative burden on the sales representatives, including but not limited to:
    • Commission Splits
    • Transaction Classification
    • Salesforce clean-up activities (account classification, Merging, duplicate clean up
    • Salesforce contract and subscription management
    • Reconciling Phoenix Credits
    • Opportunity reconciliation for partners
    • Salesforce CPQ and B2B Commerce cloud support
  • Develop process improvements for sales support and identify opportunities for efficiency with the Sales Operations team
  • Assist with sales and administrative duties for sales representatives and RVPs
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, opportunities) involved in the sales process
  • Work with cross functional teams to support sales order processing requirements and quote support
  • Assist in providing additional training as needed on sales processes and deal submission

What We Are Looking For:

  • Ability to function independently with a high degree of accuracy and accountability in a fast-paced environment
  • At least 2 years of experience in sales support
  • Customer-centric orientation with the ability to build relationships via email, video conferencing and phone calls
  • Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
  • Professional demeanor required with ability to interact with many people in sometimes challenging circumstances
  • Exceptional attention to detail
  • Experience using Salesforce CRM and Salesforce CPQ

Join the A-Team and experience the A-Life

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