Admin Assistant

2 weeks ago

Manila, National Capital Region, Philippines Brunt Work Full time $20,000 - $40,000 per year

This is a remote position.

Are you a proactive and detail-oriented professional who thrives on providing top-notch customer service and administrative support? We're looking for someone just like you to join our team

As our Admin Assistant, you'll be the friendly voice and helping hand behind our client interactions and daily operations. From scheduling appointments via Booking Koala and managing inbound calls, to supporting clients with service inquiries and helping convert them to loyal recurring customers—you'll play an essential role in delivering a seamless client experience.

You'll also handle follow-ups, coordinate with field staff, and keep operations running smoothly by performing administrative tasks and light data scraping to support our growth. If you love organized workflows, take pride in clear communication, and want to be part of a growing company with a vibrant team—this is the opportunity for you

Job Highlights:

  • Contract type: Independent Contractor
  • Schedule: 20 hours per week; Primary focus from 9 AM to 12 PM - Monday - Sunday EST

Client Time zone: US-based - EST

Responsibilities:

  • Handle inbound calls and schedule appointments using Booking Koala scheduling software
  • Enter client information accurately into the booking system
  • Follow up via text message with previous day's clients to check on service quality
  • Help new clients transition to recurring service plans when interested
  • Provide customer support and serve as first point of contact for client inquiries
  • Communicate with field employees about operational issues and feedback
  • Escalate complex issues or concerns to management when necessary
  • Perform data scraping tasks from platforms like Yelp for email marketing purposes
  • Complete various administrative tasks to support business operations and growth
Requirements
  • Excellent English comprehension and communication skills
  • Previous experience handling inbound calls, preferably in the US market
  • Strong client-facing communication abilities
  • Ability to work during 9 AM to 12 PM EST time zone
  • Basic computer skills and ability to learn new software systems
  • Organized and detail-oriented approach to administrative tasks
  • Professional demeanor when representing the company to clients
Benefits

Independent Contractor Perks:

  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance Job

Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_24391_JOB

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