Store Manager
2 days ago
DUTIES & RESPONSIBILITIES:
- Handle the overall service store operations
- Achieve the overall service sales target for Accessory, HD and Device
- Maintain the highest customer service experience rating (NSSD) 98%
- Maintain Top 1 store ranking locally and globally for all Offline KPI target requirements
- Conduct necessary trainings includes product, soft skills or any related requirements
- Prepare store operations performance report includes KPI result, Sales achievement with Analysis and Improvement Plan
- Will be working under a Premium Telco company
REQUIREMENTS:
- Candidate must have a Bachelor's/College Degree in any field.
- Minimum of 3-5 years' experience in IT-Telco industry
- Experience in Telco Industry or other Service Center is an advantage
- Willing to work onsite at One Ayala, Makati
- Willing to work 6 days a week, mall hours
Eligible for HMO after 6 months of tenure
Job Type: Full-time
Benefits:
- Health insurance
Experience:
- Store Management: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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