
Store Operations Manager
3 days ago
I. Job Identification
Position Title : Store Manager
Job Level : M2
Job Classification : Managerial
Reports To : Assistant Vice President – Store Operations (Joel's Place)
Supervises : Store Supervisors
II. Job Summary
The role is responsible for overseeing the daily operations of the store, developing strategies to increase customer traffic and purchases in the store to optimize store profitability.
III. Key Results Area
Store Operations
Ensure the smooth, uninterrupted operations in the store on a daily basis, immediately addressing any operational concerns that may arise.
Ensure products follow the approved visual merchandising guidelines and support any in-store marketing initiatives to maximize store profitability
Staff Development
Identify individual training needs and provide ongoing coaching and support to ensure store employees are competent and can perform their roles effectively.
Ensure the store team achieve synergy and can work seamlessly to achieve the store's business objectives
Minimum Qualifications: III. Minimum Job Requirements
Education / Professional Experience:
Graduate of any 4-year Bachelor's Degree in Business
At least 3 years relevant work experience in the retail industry
With exposure in managing / supervising both retail and food services operations
Knowledge/Skills/Abilities related to:
MS Office Applications
Store Operations
Marketing
Visual Merchandising
Food Services
Food Safety
Leadership Competencies
Managing Executions
Managing Risks
Monitoring and Measuring Results
Problem Solving and Decision Making
Effective Communication
Relationship Building and Collaboration
People Management
Leading Innovation / Change
Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Royal Duty Free continues to be a pioneer in duty-free retailing within the Subic Freeport Economic Zone, just two hours north of Metro Manila. We are focused on Quality for All. Royal is a part of the Rustan's Group of Companies, the leading premium and luxury retailer in the Philippines, which includes Rustan's Department Store, Rustan's Coffee (including Starbucks Philippines), and over 100 luxury and specialty brands under Stores Specialists Inc. Royal Duty Free has been and continues to be a major destination in Subic with two locations catering to locals as well as tourists, both domestic and international. The stores provide a wide range of grocery, household, and personal care products including pantry favorites, leading liquor brands, beauty, baby, and pet care products all under one roof. We offer fresh food, frozen products, and dairy items. We also carry selected clothing, shoes, and accessories; premier brands such as Lacoste are also available. Our best-selling home items include linen, bedding, and towels, as well as electronics.
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