Store Manager

8 hours ago

Makati City, National Capital Region, Philippines COFFEE TONYA Full time ₱900,000 - ₱1,200,000 per year

Responsibilities:

  • Ensures the store delivers quality products and outstanding service in a clean, welcoming environment
  • Interacts with guests and monitors store performance through customer feedback
  • Follows up on customer compliments and complaints; resolves conflicts effectively
  • Executes new product launches and marketing programs within the store
  • Builds team morale and supports the professional growth of all employees
  • Handles disciplinary actions and terminations when necessary
  • Ensures compliance with all federal, state, and local labor laws
  • Manages weekly inventory (food and paper), vendor orders, and service logs
  • Oversees daily cash management tasks (reports, deposits, etc.)
  • Develops and implements action plans to improve store performance

Qualifications:

  • Minimum of 2 years' experience in restaurant management (fast casual or franchising preferred)
  • Proven success in selecting, coaching, and developing managerial employees
  • Strong written and verbal communication, interpersonal, and presentation skills
  • High-energy, results-driven, and effective at managing multiple priorities in a fast-paced environment

Job Types: Full-time, Permanent

Language:

  • English (Preferred)

Work Location: In person

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