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Process Management Supervisor

2 weeks ago

Taguig, National Capital Region, Philippines Careers at IGO Digital Full time ₱600,000 - ₱1,200,000 per year

Job Description:

  1. Use tools such as Visio, ARIS, or BPMN to model current ("as-is") and optimized ("to-be") processes with clear roles, inputs, outputs, and control points.
  2. Work with system teams (e.g., ERP, BPM, CRM) to embed processes into systems and automate routine steps.
  3. Conduct interviews, workshops, and document reviews to understand current processes; identify inefficiencies, pain points, and improvement opportunities.
  4. Professional background in a large organization, with relevant experience in process management, quality assurance, or product management. Candidates should demonstrate a solid understanding and structured thinking in these areas.
  5. Hands-on experience with Lark (Feishu) is highly preferred, particularly with backend configuration or system setup/implementation projects. Proficiency in coding or scripting is considered a strong advantage.

Job Requirements:

  • Bachelor's degree or above.
  • Minimum of 3 years relevant work experience.
  • Familiar with business process modeling methods (e.g., BPMN) and proficient in process optimization tools (e.g., Visio, ARIS, LMS)
  • Knowledge of management systems such as ISO, ITIL, Six Sigma is preferred.