Salesforce Administrator

1 week ago

Cebu City, Central Visayas, Philippines Identiti International, Inc. Full time

Position: Salesforce Administrator

Location: Onsite at Cebu IT Park, Cebu City

Employment Type: Full-Time (Night Shift, aligned with US time zone)

About Us

Identiti International, Inc. serves as the centralized Shared Services hub for Identiti, a leading U.S.-based signage and branding company. We are dedicated to providing standardized, high-quality technical operations support to our international clientele and various U.S. business units.

Join a fast-paced, global operation where you will drive CRM excellence and system optimization across multiple entities under Identiti from our Cebu office.

The Role

As a Salesforce Administrator, you will play a crucial role in optimising and maintaining our Salesforce platform, ensuring it aligns with the company's business objectives. This is a full-time position based in Cebu City, Cebu, offering the opportunity to contribute to the success of our growing organisation.

What you'll be doing

  • Administering and configuring the Salesforce platform to meet the evolving needs of the business.
  • Developing and implementing custom workflows, reports, and dashboards to enhance user experience and data visibility.
  • Providing ongoing support and training to Salesforce users, ensuring efficient adoption and utilization of the platform.
  • Troubleshooting issues and providing timely resolutions to maintain the integrity and reliability of the Salesforce system.
  • Collaborating with cross-functional teams to identify and implement Salesforce-based solutions that drive business performance.
  • Staying up-to-date with the latest Salesforce features, releases, and best practices to continuously improve the platform.
  • Maintaining comprehensive documentation and processes to ensure the smooth operation and scalability of the Salesforce environment.

What we're looking for

  • At least 3 years of experience as a Salesforce Administrator or in a similar role.
  • Proven proficiency in configuring and customising the Salesforce platform, including creating custom objects, fields, workflows, and reports.
  • Excellent problem-solving and analytical skills, with the ability to identify and implement solutions to complex business challenges.
  • Strong communication and interpersonal skills, with the ability to effectively train and support Salesforce users.
  • Familiarity with Salesforce security, user management, and data integration concepts.
  • Certification in Salesforce Administration or a related field is preferred.
  • A team player with a proactive and adaptable mindset, eager to contribute to the growth and success of the organization.

What we offer

  • Competitive salary (Depending On Experience)
  • HMO upon regularization
  • PTO + Allowances
  • Career growth opportunities
  • Supportive & professional team culture
  • Work directly with US clients

2-Step Virtual Hiring: Step 1: Initial Screening, Step 2: Final Interview (2-3 rounds)

Apply Now – Choose What Works for You

  • Option 1: Send your resume to:
  • Option 2:Or apply via Indeed.

Grow your career, expand your global experience, and be part of a team that values you

Job Type: Full-time

Work Location: In person

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