USRN Senior Operations Manager

This position is responsible for supervising a team of USRNs in delivering accurate and high-quality clinical support and services for healthcare clients. The role involves performance management, training, coaching, quality control, and ensuring adherence to compliance and SLA standards within a BPO setting.Location: Ortigas, Pasig Shift: Night Shift...

TASQ is urgently hiring a USRN Case Manager for an on-site role in Pasig.The pre-screening interview will be conducted via a phone call.Work set up/schedule: Night Shift | Onsite HMO day 1 with 1 free dependentQualifications:Must hold a Bachelor's degree in Nursing and have an active USRN licenseAt least one year of experience in a hospital or clinical...

Key Responsibilities:- Lead and manage a team of USRNs involved in clinical functions such as utilization management, case management, prior authorizations, appeals, or claims review.- Track and evaluate team performance against established KPIs and SLAs, ensuring quality, productivity, and timely delivery.- Ensure full compliance with HIPAA, client-specific...

Ensures that the Operations Team meets standards for monitoring in an objective fashion all customer contact points. (Web, voice, e-mail, white mail)Handles and resolves resistance of the team to change as it involves conflicting views and opinionsDevelops and trains team members through coaching, providing work advice and motivation.Handles and resolves...

About the job USRN Trainer (Pasig) | OnsiteWork Setup/Shift: WFO / Night shiftStart Date: ASAPQualifications:Nursing Graduate (Bachelor's Degree)Active USRN License of any state (but NY is preferred)At least 1-2 years as a Process TrainerMinimum 1-2 years of US Healthcare account experience (Utilization Management Review and Clinical Appeals)Experience...

Role: USRN Team Lead/QA - Utilization ManagementAbout Visaya KPO:Visaya Knowledge Process Outsourcing Corporation is a proudly Filipino organization recognized globally for service excellence, innovation, and a culture of malasakit. We are committed to building long-term partnerships through quality, reliability, and a people-first approach.Role Overview:We...

Key Responsibilities:Manage overall program performance, including revenue, profitability, billing, and client retention.Lead and develop staff through training, coaching, and performance management.Ensure compliance with contracts and service level agreements (SLAs); maintain strong client relationships and satisfaction.Partner with cross-functional teams...

TASQ is seeking a USRN case manager to join their team in Pasig on-site as soon as possible.The pre-screening interview will be done over the phone.Qualifications:- Bachelor's degree in nursing; a USRN license is mandatory.- A minimum of 1 year of hospital nursing or case management experience within a clinical setting for a US-based healthcare organization...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldJob Title: Senior Operations ManagerJob Summary:Acquire Intelligence is seeking a highly experienced and motivated Senior...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldJob Title: Senior Operations ManagerJob Summary:Acquire Intelligence is seeking a highly experienced and motivated Senior...