USRN Team Lead

4 days ago


Pasig, National Capital Region, Philippines HRTX Full time ₱1,500,000 - ₱3,500,000 per year


This position is responsible for supervising a team of USRNs in delivering accurate and high-quality clinical support and services for healthcare clients. The role involves performance management, training, coaching, quality control, and ensuring adherence to compliance and SLA standards within a BPO setting.

Location: Ortigas, Pasig

Shift: Night Shift

Set-up: Onsite

Start Date: June / ASAP

Responsibilities:

- Supervise and lead a team of USRNs handling clinical processes such as utilization management, case management, prior authorizations, appeals, or claims review.

- Monitor and manage team performance against KPIs and SLAs, including quality, productivity, and turnaround time.

- Ensure compliance with HIPAA regulations, client policies, and clinical guidelines.

- Review and audit clinical decisions to ensure accuracy and adherence to established protocols.

Requirements:

- Active USRN license from any state

- At least one (1) year of experience in ER and/or ICU

- With leadership/supervisory background gained either in a clinical or BPO setting.



  • USRN Team Lead

    3 days ago


    Pasig, National Capital Region, Philippines HRTX Full time ₱4,000,000 - ₱7,000,000 per year

    Key Responsibilities:- Lead and manage a team of USRNs involved in clinical functions such as utilization management, case management, prior authorizations, appeals, or claims review.- Track and evaluate team performance against established KPIs and SLAs, ensuring quality, productivity, and timely delivery.- Ensure full compliance with HIPAA, client-specific...


  • Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱250,000 - ₱400,000 per year

    About the job USRN Team Leader (Pasig) | OnsiteWork Setup/Shift: WFO / Night shiftStart Date: ASAPQualifications:Active USRN License in any stateBPO or hospital leadership experience recent (ER or ICU experience)Responsibilities:Lead, supervise, and motivate a team of US Registered Nurses (USRNs), ensuring they meet performance standards and quality...

  • USRN Team Lead

    5 days ago


    Pasig, National Capital Region, Philippines Omega Healthcare, Ortigas Pasig City Full time ₱840,000 - ₱1,080,000 per year

    Job Duties and ResponsibilitiesPrioritize incoming authorization and referral requests according to queue urgencyReview patient's clinical and chart documentation related to the service submitted by the provider's officeObtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following methods—depending...

  • Multiple PHRN

    5 days ago


    Pasig, National Capital Region, Philippines HLH Consulting Group Full time ₱800,000 - ₱2,000,000 per year

    This is a full-time on-site role for Multiple PHRN/USRN positions, including Quality Analyst (QA), TraineTeam Lead, and Operations Manager (OM), based in Pasig. Responsibilities will vary by role but may include quality assurance and auditing, training and upskilling team members, managing team performance, and overseeing day-to-day operations....


  • Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time $80,000 - $120,000 per year

    Job Duties and ResponsibilitiesPrioritize incoming authorization and referral requests according to queue urgencyReview patient's clinical and chart documentation related to the service submitted by the provider's officeObtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following methods—depending...

  • US Registered Nurse

    4 days ago


    Pasig, National Capital Region, Philippines HRTX Full time ₱2,280,000 - ₱3,720,000 per year

    This position supervises a team of USRNs to deliver accurate, high-quality clinical support and services for healthcare clients within a BPO setting. The role includes managing team performance, providing training and coaching, and ensuring compliance with HIPAA, client policies, and SLA standards. Responsibilities involve overseeing clinical processes such...

  • Team Lead

    5 days ago


    Pasig, National Capital Region, Philippines Viventis Search Asia Full time ₱60,000 - ₱90,000 per year

    Work Arrangement:Location: Ortigas, Pasig CityShift: Dayshift (Fixed weekends off)Work Setup: Full OnsiteSalary: Up to 90,000 (Depending on experience)We're looking forTeam Leadersfor Insurance Operations You will play a critical role in managing daily operations, optimizing team performance, and ensuring the highest level of client satisfaction. You...

  • Case Manager Nurse

    4 days ago


    Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time $30,000 - $50,000 per year

    TASQ is seeking a USRN case manager to join their team in Pasig on-site as soon as possible.The pre-screening interview will be done over the phone.Qualifications:- Bachelor's degree in nursing; a USRN license is mandatory.- A minimum of 1 year of hospital nursing or case management experience within a clinical setting for a US-based healthcare organization...

  • Reports Lead

    5 days ago


    Pasig, National Capital Region, Philippines Wishcraft Creative Affairs Team, Inc Full time ₱1,500,000 - ₱3,000,000 per year

    URGENT HIRING : REPORTS LEADQualifications:Bachelor of Computer Science or BSIT graduate or any equivalent course1-3years of experience as Reports LeadTechnologically proficient especially in Excel,V-LOOKED UP,X-LOOKED UPKnowledgeable in gforms/gsuites/gdrivesMust have strong personalityWith WFH equipmentWilling to work on a hybrid set-up (2x a week onsite....

  • Reports Lead

    5 days ago


    Pasig, National Capital Region, Philippines Wishcraft Creative Affairs Team, Inc Full time ₱900,000 - ₱1,200,000 per year

    Qualifications: or F3male25 to 4O yrs 0ldBachelor of Computer Science or BSIT graduate or any equivalent course1-3years of experience as Reports LeadTechnologically proficient especially in Excel,V-LOOKED UP,X-LOOKED UPKnowledgeable in gforms/gsuites/gdrivesMust have strong personality-With WFH equipmentWilling to work on a hybrid set-up (2x a week onsite....