Looking for TL, Trainer, QA

3 hours ago

Taguig, National Capital Region, Philippines ADDFORCE HR SOLUTION Full time ₱420,000 - ₱520,000 per year

Job Openings – RCM Healthcare Account (Taguig | Onsite | ASAP Start)

1. TRAINER

Responsibilities:

  • Conduct training for new hires and upskilling sessions.
  • Manage multiple batches, adjust to varied learning styles.

Qualifications:

  • High school graduate or higher (medical billing/healthcare admin certification preferred).
  • 3–5 years in US medical billing; 1–2 years in a training or mentoring role.
  • Strong understanding of RCM and call center operations.
  • Excellent facilitation and communication skills.
  • Proficient in MS Office (Excel, PowerPoint) and LMS platforms.

Salary: PHP 40,000 – 45,000 (All-in, depending on experience)

Location: Taguig (Onsite)

Schedule: Shifting schedule (may include weekends and holidays)

Start Date: ASAP

2. TEAM LEADER

Responsibilities:

  • Lead and support a team handling US medical billing tasks.
  • Monitor team performance, KPIs, and drive process improvements.

Qualifications:

  • High school graduate or higher (certifications in medical billing/healthcare administration advantageous).
  • 3–5 years in US medical billing; 1–2 years in a team lead or supervisory role.
  • Strong understanding of RCM processes: charge entry, payment posting, denial management, AR follow-up.
  • Experience in a call center environment handling billing inquiries.
  • Strong leadership, communication, and proficiency in billing software and MS Office tools.

Salary: PHP 50,000 – 55,000 (All-in, depending on experience)

Location: Taguig (Onsite)

Schedule: Shifting schedule (may include weekends and holidays)

Start Date: ASAP

Preference: Candidates residing in Manila or nearby provinces; must be available for online or onsite assessments/interviews.

3. QUALITY ANALYST

Responsibilities:

  • Audit medical billing transactions and ensure adherence to quality standards.
  • Analyze error trends, provide feedback, and recommend process improvements.

Qualifications:

  • High school graduate or higher (certification in medical billing or compliance is a plus).
  • 3–5 years in US medical billing; 1–2 years in a QA or auditing role.
  • Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific rules.
  • Call center experience with familiarity in quality metrics (AHT, FCR, CSAT).
  • Proficient in MS Excel, audit tools, and billing platforms.

Salary: PHP 35,000 – 40,000 (All-in, depending on experience)

Location: Taguig (Onsite)

Schedule: Shifting schedule (may include weekends and holidays)

Start Date: ASAP

Job Types: Full-time, Permanent

Pay: Php35, Php55,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Gym membership
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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