Appointment Setter/Sales Support

7 days ago

Manila, National Capital Region, Philippines AS White Global Full time ₱80,000 - ₱120,000 per year

THE OPPORTUNITY
Our client is a fast-growing, mission-driven institute that's reshaping how structural engineers break into the Australian workforce. Specializing in project-based training and internship programs, helping migrant, graduate, and early-career engineers overcome the "no local experience" barrier by offering real-world exposure to residential design and construction projects aligned with Australian standards.

As an Appointment Setter / Sales Support Representative, you'll be the first point of contact for aspiring engineers who are ready to take the next step in their careers. These are warm, pre-qualified leads, no cold calling, just meaningful conversations that connect individuals with the client's expert Program Advisors. Your role will be critical in helping future engineers gain the skills, confidence, and credentials they need to thrive in Australia's competitive job market.

This role follows Melbourne business hours (6:00 AM–3:00 PM PH time / 8:00 AM–5:00 PM TH/VN time). It will be full-time onsite during the first 3 months, with the opportunity to transition to a hybrid setup (3 days onsite, 2 days WFH) based on performance.

Key Responsibilities

  • Contact and qualify warm inbound leads via phone and email. No cold calling required.
  • Understand each lead's goals and book them into video appointments with Program Advisors.
  • Maintain accurate CRM records using ActiveCampaign, ensuring all lead statuses and notes are up to date.
  • Use Calendly to manage appointment scheduling and optimize show-up rates.
  • Participate in daily Zoom huddles to align with the team and share updates.

Skills, Experience And Qualifications

  • 1–3 years of experience in appointment setting, customer service, or sales.
  • Excellent spoken and written English. Confident, clear, and personable.
  • Strong interpersonal skills with a positive, energetic personality.
  • Familiarity with CRM tools (ActiveCampaign preferred) and online scheduling platforms like Calendly.
  • Highly organized, self-motivated, and comfortable working in a goal-driven environment.
  • Able to work independently while staying connected with a remote team.

ASW Offers

  • Be part of a Great Place to Work certified company that's going places
  • Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
  • Enjoy competitive compensation that recognizes your skills and contributions.
  • Work with global clients and stakeholders, gaining valuable international exposure.
  • Comprehensive medical benefits to support your well-being, covering your family member(s).
  • Generous paid leave entitlements, because life outside work matters too.
  • Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
  • Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
  • Ongoing training and career development tailored to your role and the industry.

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