Branch Operations Specialist

2 weeks ago

Ortigas Metro Manila, Philippines Security Bank Corporation Full time ₱900,000 - ₱1,200,000 per year

The Role

As an Operations Specialist, you will act as universal operations support of the branches within the assigned area. Acts as a manpower pool in filling in temporary vacancies in the branches to avoid disruption of branch daily operation. Helps in the standardization of the Bank's policies and procedures being observed by the branches he may assigned in

How you'll contribute

  • Performs as a reliever of Teller and CA depending on the need of the branch within the specified period in service and operations, credit and control, financial and administrative and sales and marketing to ensure that the tasks are carried out in accordance with the Bank's service standards and procedures
  • Helps in the standardization of the Bank's policies and procedures in accordance to the bank's service standards and procedures
  • Reports fraud or potential fraud verbally or in writing to the appropriate authority for immediate investigation and proper disposition
  • Implements risk awareness complying with the bank's internal controls to achieve zero financial loss or fraud
  • Accepts and processes over the counter (OTC) of clients to the bank's tellering system within the service standard time set by the Bank
  • Suggests identified process improvements and system enhancements on policies, procedures and other branch practices through coordination with concerned party to maximize efficiency but less cost
  • Adapts Bank's updates on policies and procedures related to operations by being actively informed about the changes on regulations, policies and procedures to act accordingly to the set guidelines of the bank

What We're Looking For

  • Graduate of a Bachelor's Degree
  • With at least 1 year of branch banking operations experience
  • Willing to be assigned around Ortigas, Pasig Area
  • Knowledge of Branch Operations as well as the Bank's Policies and procedures, preferred.
  • Good interpersonal and human relations skills; problems solving skills.

About Security Bank

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awarded by Asiamoney.

We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.

Now, with more than 300+ branches nationwide, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.

In our constant pursuit of excellence and improvement, we create teams that support our business and each other.

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