
Shopify Online Store Coordinator
1 week ago
Role Overview:
We're seeking a highly organized and resourceful Shopify Online Store Coordinator to manage the day-to-day operations of our thriving e-commerce store. From customer service and order processing to inventory coordination and back-office support, you will ensure our workflows run efficiently and customers receive the best experience possible.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and social channels with accuracy and care.
- Process orders, returns, and exchanges promptly using Shopify and ShipStation.
- Monitor and coordinate supplier shipments while ensuring accurate stock management.
- Keep inventory data organized and updated in Google Sheets and Excel (must-have).
- Assist with simple visual and marketing tasks in Canva (preferred).
- Improve workflows by suggesting and implementing process enhancements.
- Adapt quickly to evolving tools, priorities, and business needs.
Mandatory Skills & Requirements:
- Advanced Shopify knowledge with at least 2 years of direct experience.
- Strong proficiency in Google Sheets and Excel.
- Prior experience using ChatGPT as a productivity tool.
- Excellent written English and communication skills.
- Detail-oriented with strong organizational and multitasking ability.
- Experience in managing shipping logistics and inventory.
- Proactive and capable of working independently with minimal supervision.
Preferred Skills:
- Knowledge of ShipStation.
- Canva design skills (basic).
- Experience in a direct-to-consumer (DTC) brand environment.
Why Join Us?
This is a chance to grow with a fast-paced e-commerce brand while honing your skills across operations, logistics, and customer engagement. You'll be part of a supportive team, with opportunities to expand your role as the company continues to scale.
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