Front Desk and Reservation Officer

5 days ago

Quezon City, National Capital Region, Philippines Diwata Nature Resort Full time ₱30,000 - ₱1,200,000 per year

A Desk and Reservation Officer manages appointments, greets guests, handles payments, and maintains the reception area to ensure smooth operations and client satisfaction. Key duties include booking services, providing information on spa offerings, communicating with staff, processing transactions, and maintaining a professional and welcoming environment. Qualifications often include strong customer service skills, computer proficiency, and sometimes prior spa or hospitality experience.

Successful candidate will be assigned to a newly opened Massage & Wellness Spa.

Key Responsibilities:

  • Guest Services: Greet guests, provide spa information, and address their needs and inquiries.
  • Appointment Management: Schedule, confirm, and manage individual and group appointments using reservation software.
  • Administrative Tasks: Process payments, handle cash and credit transactions, maintain guest records, and prepare administrative documents.
  • Sales and Promotion: Promote and sell spa services, packages, and products to guests.
  • Front Desk Operations: Ensure the reception area is clean, organized, and welcoming, and maintain retail displays.
  • Staff Coordination: Collaborate with other spa staff, such as therapists and the sales manager, to ensure seamless service.
  • Inventory and Supplies: Assist in managing inventory and ordering necessary supplies.

Required Skills & Qualifications

  • Customer Service: Excellent communication and interpersonal skills for client interaction.
  • Technical Skills: Proficiency with computer systems, reservation software, and Microsoft Office, especially Excel.
  • Professionalism: Maintain a professional appearance and conduct.
  • Organizational Skills: Strong ability to manage appointments, records, and the reception area.

  • Experience: Previous experience in a spa, hospitality, or customer service role is often preferred.

  • years old

  • Physically Fit
  • Pleasing Personality

Job Types: Full-time, Permanent, Fresh graduate

Work Location: In person

  • Front Desk Associate

    5 days ago

    Quezon City, National Capital Region, Philippines Sotogrande Katipunan Hotel Full time

    Job Overview:Sotogrande Hotel in Katipunan is looking for a Front Office Associate with experience in Hospitality Industry that will be in the efficient and courteous handling of guests while within the hotel facilityJob Qualifications:Work experience as a Hotel Front Office AssociateMust posses at least Bachelor's Degree in Hotel and Restaurant Management...

  • Front Desk Receptionist

    5 days ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱300,000 - ₱450,000 per year

    Front Desk ReceptionistJob Description:We are looking for a warm, organized, and proactive Front Desk Receptionist to join our dynamic media agency. As the first point of contact for visitors, clients, and suppliers, you will play a key role in creating a professional and welcoming environment.Overview of the role:Greet and welcome visitors and clients in a...

  • Front Desk Receptionist

    5 days ago

    Makati City, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱350,000 per year

    Overview of the role:• Greet and welcome visitors and clients in a warm and professional manner• Answer and direct phone calls in a polite and timely manner• Manage meeting room reservations and ensure they are clean and ready beforeeach use• Handle daily inquiries via phone, email, or walk-ins• Manage front desk operations, including maintaining a...

  • Front Office Supervisor

    3 days ago

    Makati City, National Capital Region, Philippines Bahama Realty and Development Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Duties and Responsibilities· Establish and maintain a positive relationship with clients / guests, including building rapport and providing excellent customer service.· Ensuring outstanding customer service at all times.· Ensuring that Company policies and procedures are followed by all the staff.· Maintains a cheerful, friendly and courteous demeanor at...

  • Front Desk Receptionist

    5 days ago

    Makati City, National Capital Region, Philippines cosmetigroup int'l corp. Full time ₱240,000 per year

    Job Description:FRONT DESK RECEPTIONISTA front desk receptionist's job involves a variety of tasks, including greeting visitors, answering phones, managing appointments, and handling general office duties. They are the first point of contact for the public, so professionalism and excellent customer service skills are crucial.Duties and...

  • Front Desk Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines ARZO HOTELS & RESORTS Full time ₱20,000 - ₱50,000 per year

    Perform all check-in and check-out tasks.Ensures cleanliness in the front desk area and lobby.Accommodates inquiries, guest request and other concerns in a professional and courteous manner.Administer all reservations, cancellations and no-shows in-line with the company policy.Attends to guest complains and concerns.Accepting of payments.Accomplish sales...

  • Front desk

    5 days ago

    Quezon City, National Capital Region, Philippines Wizer Industries Inc. Full time ₱253,350 per year

    Key Responsibilities:Greeting and Welcoming: Receptionists are the first point of contact for visitors, providing a warm and welcoming first impression.Answering Phones: They manage incoming calls, directing them to the appropriate individuals or departments.Administrative Support: Receptionists handle various administrative tasks, such as scheduling...

  • Front Office Associate

    5 days ago

    Quezon City, National Capital Region, Philippines Approche Hospitality Management Corporation Full time ₱360,000 - ₱720,000 per year

    Job Overview:We are looking for a friendly, efficient, and customer-oriented Front Office Associate to join our team at Quezon City. The Front Office Associate will be the face of the hotel, responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and providing exceptional guest service. The ideal candidate should have...

  • Front Desk Officer

    5 days ago

    Quezon City, National Capital Region, Philippines Marie France Bodyline International, Inc. Full time ₱300,000 - ₱450,000 per year

    We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. As a Front Desk Officer, you will play a crucial role in greeting clients, managing appointments, handling inquiries, and maintaining a welcoming and...

  • Front Office Supervisor

    5 days ago

    Makati City, National Capital Region, Philippines St. Francis Square Group of Companies Full time ₱900,000 - ₱1,200,000 per year

    Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Key Functions:Supervise daily front office operations to ensure smooth and efficient service.Provide training, guidance, and...