Front Office Supervisor
1 day ago
Duties and Responsibilities
· Establish and maintain a positive relationship with clients / guests, including building rapport and providing excellent customer service.
· Ensuring outstanding customer service at all times.
· Ensuring that Company policies and procedures are followed by all the staff.
· Maintains a cheerful, friendly and courteous demeanor at all times.
· Courteously and accurately answers inquiries from potential guests and accept hotel reservations.
· Supervise daily shift process ensuring all team members adhere to standard operating procedures.
· Train, direct the work of, resolve issues / problems and coach and counsel the front desk team to ensure a quality operations.
· Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
· Supervise the operations of the front desk to ensure optimal level of service and hospitality is given to the guests.
QUALIFICATIONS
· Bachelor's Degree in hospitality, hotel or any degree in business.
· With at least 1 year experience in front desk services in a hotel setting.
· Minimum of 2 years' supervisory experience in front desk or guest services.
· Highly motivated with energetic personality and has a strong commitment to excellent customer service.
· Ability to maintain composure in any and all stressful situations.
· Excellent verbal and written communication skills.
· Honest, trustworthy and values integrity at all times.
· Willing to work in Poblacion,Makati City.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
-
Front Office Supervisor
3 days ago
Makati City, National Capital Region, Philippines St. Francis Square Group of Companies Full time ₱900,000 - ₱1,200,000 per yearAre you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Key Functions:Supervise daily front office operations to ensure smooth and efficient service.Provide training, guidance, and...
-
Front Office Supervisor
3 days ago
Makati City, National Capital Region, Philippines T One Group Ventures, Inc. Full time ₱420,000 per yearCollege level of BS Hotel and Restaurant Management or equivalentMust have strong communication and organizational skillsWith at least 2 years continues experience as Front Office Supervisor handling reservation, cashiering, customer service and lobby organizingWith exceptional leadership skillsWill be assigned in Makati CityJob Type: Full-timePay: From...
-
Front Office Supervisor: Urgent
3 days ago
Mandaluyong City, National Capital Region, Philippines St. Francis Generic Drustore, Inc. Full time ₱800,000 - ₱1,200,000 per yearAre you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Qualifications:Strong leadership and team management skills.Excellent communication and interpersonal abilities.Familiarity with...
-
Front Office Supervisor
3 days ago
Makati City, National Capital Region, Philippines Bahama Realty and Development Corp Full time ₱900,000 - ₱1,200,000 per yearDuties and Responsibilities· Establish and maintain a positive relationship with clients / guests, including building rapport and providing excellent customer service.· Ensuring outstanding customer service at all times.· Ensuring that Company policies and procedures are followed by all the staff.· Maintains a cheerful, friendly and courteous demeanor at...
-
Front Office Manager
1 day ago
Makati City, National Capital Region, Philippines Lub d Makati Full time ₱800,000 - ₱1,200,000 per yearAs the Front Office Manager, you will be the cornerstone of our front-of-house operations, ensuring exceptional guest experiences and seamless daily operations. You will oversee all guest interactions, including check-in/check-out procedures, room assignments, and leading engaging activities. Your role is pivotal in delivering unique accommodations and...
-
Front Office Associate
3 days ago
Makati City, National Capital Region, Philippines Rosewood Hotel Group Full time ₱200,000 - ₱300,000 per yearGeneral InformationCountry/RegionPhilippinesProvince/CityMakati CityHiring EntityNew World Makati HotelDepartmentRooms - Front OfficeJob TypeFull-time PermanentJob DescriptionThe Front Office Associate ensures quality service to the guests throughout their entire stay. He/she is responsible in performing check-in/ check-out process, assigning rooms, handling...
-
Front Office Manager
3 days ago
Makati City, National Capital Region, Philippines Sleep Well More fun Full time ₱900,000 - ₱1,200,000 per yearAs the Front Office Manager, you will be the cornerstone of our front-of-house operations, ensuring exceptional guest experiences and seamless daily operations. You will oversee all guest interactions, including check-in/check-out procedures, room assignments, and leading engaging activities. Your role is pivotal in delivering unique accommodations and...
-
Manager - Front Office
3 days ago
Makati City, National Capital Region, Philippines Sleep Well More fun Full time ₱400,000 - ₱1,200,000 per yearFront Office Manager of Lub d Philippines Makati, you will be the cornerstone of our front-of-house operations, ensuring exceptional guest experiences and seamless daily operations. You will oversee all guest interactions, including check-in/check-out procedures, room assignments, and leading engaging activities. Your role is pivotal in delivering unique...
-
Front Office Associate
3 days ago
Makati City, National Capital Region, Philippines Rosewood Hotels Full time ₱150,000 - ₱450,000 per yearGo BackFront Office AssociateGeneral Information Press space or enter keys to toggle section visibility Country/RegionPhilippines Province/City Makati CityHiring Entity New World Makati Hotel DepartmentRooms - Front Office Job Type Full-time PermanentJob Description Press space or enter keys to toggle section visibility The Front Office Associate ensures...
-
Front Office Associate
3 days ago
Makati City, National Capital Region, Philippines T One Group Ventures, Inc. Full time ₱144,000 - ₱360,000 per yearCollege level of BS Hotel and Restaurant Management or equivalentMust have strong communication and organizational skillsWith at least 2 years continues experience as Front Office Associate handling reservation, cashiering, customer service and lobby organizingWork location is in Makati CityJob Type: Full-timePay: From Php20,000.00 per monthWork Location: In...