workforce analyst- onsite davao

2 hours ago


Davao City, Davao, Philippines SixEleven Full time ₱27,000 per year

Job Title: Workforce Analyst

Job Description:

We are seeking a Workforce Analyst responsible for aligning staffing resources with business demands. This role involves forecasting call volumes, creating and maintaining schedules, monitoring real-time performance, and analyzing key metrics such as service levels, occupancy, and adherence.

Qualifications:

  • Strong verbal and written communication skills
  • Knowledge of call center KPIs (AHT, SLA, shrinkage, occupancy, utilization, adherence)
  • Experience in a BPO, call center, or service center environment
  • Background in workforce management, operations, or business analytics
  • Skilled in forecasting, scheduling, and real-time adherence monitoring
  • Flexibility to relocate based on business needs (e.g., Cagayan de Oro)

Salary: Php 27,000

Job Type: Full-time

Pay: Php25, Php27,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Ability to commute/relocate:

  • Davao City: Reliably commute or planning to relocate before starting work (Preferred)

Location:

  • Davao City (Required)

Work Location: In person


  • Workforce Scheduler

    2 days ago


    Davao City, Davao, Philippines Tasq Staffing Solutions Full time ₱500,000 - ₱1,000,000 per year

    About the job Workforce Scheduler - Davao Position: Workforce Scheduler (Davao) | OnsiteWork Arrangement: Onsite Shift: Graveyard schedule Requirements:Minimum of 1 year experience as a WFM Scheduler in a BPO or call center environment Candidates must be available to start as soon as possible

  • Workforce Scheduler

    2 days ago


    Davao City, Davao, Philippines Tasq Staffing Solutions&prev=search&pto=aue Full time ₱500,000 - ₱1,000,000 per year

    About the job Workforce Scheduler (Davao) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center Setup All candidates must be amenable to start ASAP.


  • Davao City, Davao, Philippines UNAVAILABLE Full time

    OverviewAn RTA Supervisor will oversee a team of workforce analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the organization while relying on extensive experience and judgment to achieve optimal coverage...


  • Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time $40,000 - $60,000 per year

    Job descriptionCORE RESPONSIBILITIESDevelop digital and print educational material (e.g. videos and manuals)Organize classroom-style seminars about product features and sales techniquesConduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork, and conflict management)Identify individual and team skills gapsSchedule regular...

  • Workforce Analyst

    2 days ago


    Davao City, Davao, Philippines SixEleven Full time ₱324,000 per year

    Job Title: Workforce AnalystJob Description:We are seeking a Workforce Analyst responsible for aligning staffing resources with business demands. This role involves forecasting call volumes, creating and maintaining schedules, monitoring real-time performance, and analyzing key metrics such as service levels, occupancy, and adherence.Qualifications:Strong...


  • Davao City, Davao, Philippines Davao Analytical Laboratories, Inc. Full time ₱600,000 - ₱1,200,000 per year

    The Laboratory Analyst is responsible for performing laboratory tests, analyzing samples, and ensuring accurate and reliable results. The role supports research, quality control, and regulatory compliance by following standard laboratory procedures and safety protocols.Qualifications:Licensed Chemist or Licensed Chemical Technician


  • Davao City, Davao, Philippines Takotime PH Full time ₱500,000 - ₱1,000,000 per year

    IBEX Hiring – Davao Site Start your career with IBEX Davao Available Accounts:Voice / Non-Voice AccountsTelcoHealthcareLogisticsE-commerceSales Qualifications:K12 or HS Graduate with 6 months BPO experienceSales Account: At least 6 months Sales BPO experienceLogistics Account: At least 6 months BPO exp & 2 years in college completed Great Salary + Growth...

  • Workforce Scheduler

    2 days ago


    Davao City, Davao, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per year

    About the job Workforce Scheduler (Davao) | Onsite Work Setup: Onsite Shift: Graveyard Schedule Requirements:At least 1 year experience as WFM Scheduler in a BPO/Call Center SetupAll candidates must be amenable to start ASAP. RESPONSIBILITIES: Service Planning The scheduling and service planning specialist is expected to create short-term to long-range...


  • Davao City, Davao, Philippines Jollibee Group Full time ₱900,000 - ₱1,200,000 per year

    Title: Facilities Officer, DavaoTheFacilities Officeris responsible for overseeing the day-to-day maintenance and operations of JFC's facilities and support services.Availability and effectiveness of Emergency Response System and ProceduresBudget Management SystemComplianceEnsure Sustainability of EHS Programs and ActivitiesEnsure effective implementation of...


  • Davao City, Davao, Philippines Jollibee Group Full time

    Title: Facilities Officer, DavaoThe Facilities Officer is responsible for overseeing the day-to-day maintenance and operations of JFC's facilities and support services.Availability and effectiveness of Emergency Response System and ProceduresBudget Management SystemComplianceEnsure Sustainability of EHS Programs and ActivitiesEnsure effective implementation...