URGENT Business Intelligence Analyst I

13 hours ago

Davao City, Davao, Philippines Teleperformance Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking a talented Business Intelligence Analyst I to join our dynamic team at Teleperformance in Davao City. In this full-time role, you will play a crucial part in leveraging data and analytics to drive strategic decision-making for our organisation. With a focus on extracting insights from complex data sets, you will be instrumental in helping us achieve our business objectives.

What you'll be doing

  1. Collect, analyse and interpret data from various sources to identify trends, patterns and opportunities
  2. Design and develop reports, dashboards and visualisations to effectively communicate insights to stakeholders
  3. Collaborate with cross-functional teams to understand business requirements and translate them into actionable data solutions
  4. Continuously enhance and optimise data models, queries and processes to improve efficiency and accuracy
  5. Provide expert guidance and support to end-users on data-related matters
  6. Stay up-to-date with the latest business intelligence tools, techniques and industry trends

What we're looking for

  1. Minimum of 2 years of experience as a Business Intelligence Analyst or a related data-driven role
  2. Strong proficiency in data analysis, reporting and visualisation tools such as Power BI, Tableau or Excel
  3. Excellent SQL skills for querying and manipulating data
  4. Experience in designing and implementing data models, data warehouses and ETL processes
  5. Ability to translate complex data into actionable insights and present them in a clear, concise manner
  6. Strong problem-solving and critical thinking skills
  7. Excellent communication and collaboration abilities
  8. Degree in Computer Science, Statistics, Data Analytics or a related field

What we offer

At Teleperformance, we are committed to nurturing a positive and inclusive work environment. We offer a range of competitive benefits, including healthcare coverage, performance-based bonuses, and opportunities for professional development and career advancement. Our flexible work arrangements and emphasis on work-life balance ensure that you can thrive both in your career and personal life.

About us

Teleperformance is a global leader in customer experience management and business process outsourcing. With a presence in over 80 countries and a workforce of 420,000 people, we are dedicated to transforming the customer experience through innovative solutions and technologies. Join us on our mission to redefine the future of customer service.

Apply now for this exciting opportunity to become a Business Intelligence Analyst I at Teleperformance in Davao City, Davao del Sur.

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