Sales Manager

Job Title: Sales Manager

Company: Changan Plaridel

Location: Plaridel, Bulacan

Employment Type: Full-Time

Job Summary:

The Sales Manager will oversee the overall operations of the Changan dealership's retail division, ensuring exceptional customer experience, maximizing sales performance, and maintaining operational efficiency. This role requires a strategic leader who can drive profitability, develop high-performing teams, and uphold the brand's standards of excellence in sales and service.

Key Responsibilities:

1. 1. Sales Planning & Strategy

• Develop and execute monthly and quarterly sales targets for new and used vehicles.
• Create strategies to hit unit and revenue goals.
• Monitor market trends, competitor pricing, and promotional activities.

• Coordinate with marketing for promotions, test drive events, and social media ads.

• Team Management

• Supervise Sales Executives / Agents — set daily goals and track performance.

• Conduct daily sales briefings and monthly evaluations.
• Train new sales staff in product knowledge, financing options, and sales techniques.

• Motivate the team to achieve or exceed sales targets through incentives or recognition.

• Customer Handling

• Ensure high-quality customer experience from showroom visit to delivery.

• Personally handle VIP clients, repeat buyers, or escalated complaints.
• Oversee test drives, showroom walk-ins, and online inquiries.

• Follow up on pending leads and ensure proper documentation of all prospects.

• Sales Operations

• Approve vehicle quotations, discounts, and trade-in values (within authorized limits).

• Coordinate with Finance, Insurance, and After-Sales for complete transaction flow.
• Ensure accurate encoding of deals in CRM or DMS system.

• Check vehicle availability, delivery schedules, and proper unit release.

• Reporting & Analysis

• Submit daily, weekly, and monthly sales reports to the GM or Dealer Principal.

• Track KPIs such as inquiry-to-sale ratio, unit sales per agent, and gross profit.

• Analyze slow-moving models and recommend stock adjustments or promos.

• Coordination with Other Departments

• Work closely with Marketing for campaigns and events.

• Coordinate with Inventory / Logistics for stock management.

• Collaborate with After-Sales to encourage repeat customers and referrals.

• Compliance & Standards

• Ensure showroom cleanliness, sales professionalism, and adherence to dealership standards.

• Implement manufacturer programs and sales process audits.

• Uphold ethical sales practices and transparency in all deals.

• Product & Brand Knowledge

• Stay updated with the latest model features, specs, and pricing.

• Train the team on new vehicle launches and competitive advantages.
• Attend brand training and report updates to staff.

Qualifications:

• Bachelor's degree in Business Administration, Management, Marketing, or a related field.
• Minimum of 5 years experience in automotive dealership operations, with at least 2 years in a managerial or supervisory role.
• Strong leadership, decision-making, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proven track record of achieving sales targets and driving team success.
• High sense of responsibility, professionalism, and integrity.

Preferred Skills:

• Knowledge of automotive retail operations and dealership management systems.
• Strong analytical skills with experience in reporting and forecasting.
• Customer-focused mindset and ability to maintain long-term client relationships.
• Proficiency in MS Office and CRM software.

Compensation & Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and training under Changan Philippines.
• Employee discounts and other dealership benefits.

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Work Location: In person