
Client Services and Performance Supervisor
4 days ago
Why You'll Love Working With Us
- Competitive Salary & Annual Bonuses – Your hard work deserves great rewards.
- Comprehensive HMO – Full coverage for you plus 1 FREE dependent.
- Generous Meal Allowance – Stay fueled and focused every day.
- 30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.
- Growth & Engagement – Ongoing training, quarterly workshops, and monthly games with exciting prizes.
- Fun, Supportive Culture – Celebrate wins and enjoy a workplace that values you.
- Unlimited Coffee & Water – Keep refreshed and energized throughout the day.
- 2 days weekly rest for a better work-life balance
Job Overview:
We are seeking a dynamic Operations/Account Supervisor to lead with impact — strengthening client partnerships, elevating service delivery, and driving team growth. This role calls for a proactive leader who excels at solving challenges, inspiring performance, and ensuring service excellence through best practices and strong governance.
Key Responsibilities:
- Build and sustain high-impact client partnerships, ensuring service excellence and strategic alignment.
- Drive client satisfaction through proactive solutions, continuous feedback, and elevated experiences.
- Champion policy compliance, performance management, and employee growth initiatives.
- Collaborate with senior leaders and cross-functional teams to optimize operations and achieve strategic goals.
- Anticipate challenges, leverage data-driven insights, and lead continuous improvement efforts.
- Design retention and growth strategies to deepen client relationships, maximize value, and fuel long-term success.
Qualifications:
- 3+ years in a supervisory or leadership role with a track record of driving results.
- Proven strength in performance management, coaching, and talent development through structured feedback.
- Solid expertise in governance, compliance, and executive-level leadership standards.
- Strategic, data-driven decision-maker skilled in conflict resolution and crisis management.
- Exceptional communicator and negotiator with strong stakeholder management across all levels.
- Demonstrated success managing complex, high-value client accounts with advanced proficiency in Microsoft 365, CRM systems, and analytics tools.
- Experience with Australian clients and exposure to global markets considered a strong advantage.
- Willing to work in the office full-time at Arcovia City, Brgy. Ugong, Pasig City. (Monday-Friday, shifting schedule)
Company Overview:
Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries Join us at Cybalink Solutions and be at the forefront of operational excellence.
-
Customer Service Supervisor
4 days ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱350,000 - ₱600,000 per yearCUSTOMER SERVICE SUPERVISORWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE SUPERVISOR?As the Supervisor, you will lead and...
-
Customer Service Supervisor
4 days ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱900,000 - ₱1,200,000 per yearPosition SummaryAs the Supervisor, you will lead and support our dedicated Customer Service Team to deliver exceptional service to our valued clients. Your role involves mentoring and developing team members, ensuring smooth daily operations, and enhancing the overall customer experience. This position reports directly to the Client Services Manager.Key...
-
Client Services Supervisor
4 days ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱1,200,000 - ₱2,400,000 per yearSatellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.WHAT WILL BE YOUR MAIN RESPONSIBILITIES?KEY ACCOUNT MANAGEMENTStrengthening rapport with clients and accomplishing client requests in a customer-focused, professional, and courteous mannerAct as an escalation point and a...
-
Service Supervisor
2 days ago
Pasig, National Capital Region, Philippines OutForce Full time ₱900,000 - ₱1,200,000 per yearAbout Client:Our Client provides an intuitive SaaS platform (known as HOA Start) designed to streamline the management of homeowners associations. Their goal is to empower communities by simplifying communication, payments, and administrative tasks through technology.Service Supervisor Position OverviewWe are seeking a detail-oriented and customer-centric...
-
Client Services Supervisor
4 days ago
Pasig, National Capital Region, Philippines Satellite Office Full time ₱900,000 - ₱1,200,000 per yearSatellite Office is looking for an experienced and qualified account management coordinator to assist achieving our high growth targets.WHAT WILL BE YOUR MAIN RESPONSIBILITIES?NEW ACCOUNT SETUPParticipate in account setup in partnership with the client specific to IT setup, office fit-out, branding due-diligence exercisesONBOARDING OPERATIONAL SUPPORTConduct...
-
Service Supervisor
2 days ago
Pasig, National Capital Region, Philippines OutForce Inc. Full time $70,000 - $120,000 per year*About Client:* Our Client provides an intuitive SaaS platform (known as HOA Start) designed to streamline the management of homeowners associations. Their goal is to empower communities by simplifying communication, payments, and administrative tasks through technology.*Service Supervisor Position Overview* We are seeking a detail-oriented and...
-
Export Supply Chain Supervisor
4 days ago
Pasig, National Capital Region, Philippines Advanced Outsourcing and Business Services Inc. Full time $104,000 - $130,878 per yearExport Supply Chain Supervisor Ortigas| Full-Time | FMCG Division – Renowned ConglomerateWe are part of a well-established conglomerate known for operational excellence and market leadership across diverse industries. As part of our FMCG division, we are looking for a highly capable and detail-oriented Export Supply Chain Supervisor to lead...
-
IT/ Service Desk Supervisor
4 days ago
Pasig, National Capital Region, Philippines Power Mac Center Full time ₱1,200,000 - ₱2,400,000 per yearI. SYSTEMS DEVELOPER SUPERVISORThis position serves as a lead specialist on one or more systems and is responsible for the entire life cycle of an application development from analysis, coding, testing, and documentation.Develop programming code and software modifications using appropriate languages and tools to provide responsive and innovative solutions,...
-
Sales Supervisor
4 days ago
Pasig, National Capital Region, Philippines BEL USA LLC Full time ₱900,000 - ₱1,200,000 per yearSummaryWe are searching for a dedicated, supportive Sales Contact Center Supervisor who can coach and motivate call center representatives as they field calls from clients. The Contact Center Supervisor will hire employees and assist in the training process, ensuring that every agent is well prepared for their calls. They will continue to support agents...
-
Area Supervisor
2 days ago
Pasig, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time ₱900,000 - ₱1,200,000 per yearThe Area Supervisor is responsible for overseeing the operations of multiple store locations, ensuring that each branch achieves profitability, operational efficiency, and service excellence. This role requires strong leadership to guide, coach, and support store managers while aligning store performance with company goals and strategic...