Logistics Coordinator I

Join a High-Performance Culture That Drives Innovation and Excellence 

At Vertiv, we don't just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what's possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. 

Why Vertiv? 

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. 
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it's about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. 
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you'll have the opportunity to expand your expertise and grow your career.
• A Place for Everyone: Our commitment to inclusion ensures that all employee's unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. 

Job Responsibilities: 

• Create quotes leads and is responsible on the provision of proposals to the customer.
• Provide battery, freight, disposal and labor costing.
• Process Purchase order from end-user and review for possible stamping.
• Coordinate shipping based on customer needs, costs, logistics and inventory levels.
• Process orders into the system, track and monitor delivery.
• Source out batteries that will ship directly from vendors.
• Transmit and monitor Purchase Orders to buy batteries from vendors.
• Coordinates with Customer Engineer and Power Technical Support on batteries under warranty.
• Responds timely and accurately to customer issues.
• Identifies customer needs through communication and probing.
• Creates solutions to customer problems. Provide sound recommendation to their queries. Provides resolutions for the first time.
• Assists customers in handling, servicing, follow-up, communication and closure of issues.
• Completes workload on time. Monitors if transactions are processed in a timely manner.
• Implement error-proofing method to ensure all transactions done are accurately.
• Participates in conferences calls, meetings and discussions with customers.
• Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
• Coordinates with other teams/support to complete the request of customers.
• Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
• Plans, executes and manages own workload and projects in cooperation with line leaders.
• Participates in team meetings. Huddles and information cascades.

Qualifications:

• Bachelor's degree in business, purchasing, sales, supply chain or logistics, or related discipline.
• Job related experience in Supply Chain and/or Logistics.
• Strong knowledge of the support (quotation and order entry fulfilment).
• 1 or more years of experience focused on coordination of project.
• Knowledgeable of MS Outlook and MS Office applications.
• Knowledge in various software applications such as: SharePoint, MS Access.
• Fluent in English language both written and oral form.
• Can work independently with minimal supervision.
• Excellent time management and problem-solving skills.
• Excellent organization and prioritization skills are necessary.
• Demonstrated ability to meet deadlines.
• Knowledge of US geography and transportation systems.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion. 

OUR STRATEGIC PRIORITIES 

• Customer Focus 
• Operational Excellence 
• High-Performance Culture 
• Innovation 
• Financial Strength 

OUR BEHAVIORS 

• Think Big and Execute 
• Act With Urgency 
• Own It 
• Drive Continuous Improvement 
• Promote Transparent and Open Communication 
• Learn and Seek Out Development 
• Foster a Customer-First Mindset 
• Lead by Example