Quality and Process Improvement Analyst
7 hours ago
Job Description:
- Evaluates hospital processes and systems to ensure efficiency, quality, and compliance with healthcare standards.
- Analyzes workflow, patient safety, and service delivery to identify areas for improvement.
- Leads and supports hospital-wide quality improvement and patient safety initiatives.
- Collects and analyzes data to monitor performance indicators and develop corrective action plans.
- Assists departments in preparing for internal and external audits, including accreditation activities (e.g., DOH, ISO, PhilHealth).
- Conducts root cause analysis and recommends process enhancements to improve clinical and non-clinical operations.
- Coordinates training and awareness programs related to quality standards and continuous improvement.
Qualifications:
- Bachelor's degree in Nursing, Industrial Engineering, Healthcare Administration, or related field.
- Preferably with at least 1–2 years of experience in hospital quality assurance or process improvement.
- Familiar with hospital accreditation standards and quality management systems.
- Strong analytical, reporting, and problem-solving skills.
- Excellent communication, coordination, and documentation skills.
- Able to work collaboratively with multidisciplinary teams.
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