Operational; Excellence Head

2 days ago


Manila, National Capital Region, Philippines Inland Corporation Full time

The Operational Excellence Head partners with the CFO and Executive Committee to drive strategic performance across the organization. This role ensures the alignment of continuous improvement initiatives, digital transformation programs, and performance reporting systems to achieve operational efficiency, cost leadership and service excellence.

Duties and Responsibilities:

  • The Operational Excellence Head is responsible for driving enterprise-wide process improvements, operational efficiency, and digital transformation initiatives to support to the company's strategic objectives. This role oversees Continuous Improvement (Lean Six Sigma), MIS/IT initiatives, and cross-functional internal audits to ensure that key business units and support groups deliver cost-efficient, high-quality and data-driven operations.
  • The position plays a critical role as the strategic partner to the CFO and the Executive Committee, providing actionable insights, ensuring compliance with business objectives, and enabling performance improvements across all divisions.

  • Serve as strategic advisor to the CFO and the Executive Committee, aligning operational excellence initiatives with corporation strategy

  • Lead the development and execution of the Operational Excellence Roadmap to achieve cost saving, margin improvement, and service - level excellence.
  • Champion a culture of continuous improvement, innovation and accountability across all departments and business units.
  • Oversee the development and monitoring of Key Performance Indicators (KPI's), Balanced, Scorecards, and Operational Dashboards.
  • Present regular progress reports, insights, and recommendations to the Executive Committee (Chairman, CEO and CFO)
  • Design and implement Lean Six Sigma-based process improvement projects to reduce waste, improve cycle times and enhance customer satisfaction.
  • Ensure compliance with internal controls & audit recommendations.
  • Oversee the MIS/IT function, ensuring that technology solutions (ERP, dashboards, cloud, platforms, etc.) support operational and financial performance.
  • Lead collaboration between internal IT teams, third-party providers, and business units for ERP / SAP upgrades, business analytics tools and cybersecurity initiatives.
  • Drive data governance and digital transformation programs to enhance decision-making and operational transparency.
  • Support VFO in evaluating technology investments and in ensuring IT alignment with business priorities.
  • Performs other tasks that maybe assigned by the Management from time to time.

EDUCATIONAL BACKGROUND / WORK EXPERIENCES

·       Education :

§  Bachelor of Science in Industrial Engineering (BSIE) / BS in Management Engineering / BS in Information Technology / Information System / BS in Logistics and Supply Chain Management / Master In Business Administration / Master's in Information Technology or Data Analyst

·       Work Experience:

§  Minimum 5 years of progressive experience in operations, continuous improvement or business transformation.

§  At least 3 years in a leadership role, preferably in logistics, supply chain or industrial sectors.

§  Proven track record in MIS initiatives, cost-reduction programs and cross – functional improvements projects.



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