Application Support Specialist

5 days ago

Taguig, National Capital Region, Philippines Aspiree Inc. Full time ₱1,440,000 per year

Application Support Specialist

Key Responsibilities:

 Ensure smooth business application service operations by resolving issues in a timely manner.

 Facilitate smooth transition of application features from development to production

environments.

 Actively develop continuous improvement initiatives and optimization of

business application service operations.

 Assist in the automation of existing manual activities to improve the consistency and efficiency

of business application service delivery to end-users.

 Effectively communicate to stakeholders as part of incident/problem management.

 Manage escalations related to operational topics.

Required Skills and Experience:

 Proficient in working on relational databases (preferably Microsoft SQL Server)

 Experience in cloud services, preferably AWS

 Experience in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.)

 Knowledge in programming languages, Java and Python is a plus

 Experience with incident and problem management

 Experience in using ServiceNow, Jira, Confluence, or other similar tools

 Good understanding or have gained experience on at least one common Enterprise Agile

Framework e.g., Kanban, SAFe, SCRUM, etc.

 Strong in agile delivery, with release management experience and engineering exposure

 Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining

sharp attention to detail.

Job Type: Full-time

Pay: Php100, Php120,000.00 per month

Work Location: In person

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