Cafe Supervisor
2 days ago
Key Responsibilities:
- Employee Management: Supervise, schedule, train, and evaluate staff performance.
- Store Operations: Maintain food safety standards and a clean, safe, welcoming environment.
- Inventory Control: Manage stock levels, ensure timely supply restocking, and reduce waste.
- Customer Service: Deliver excellent service, handle feedback, and drive customer engagement through events and promotions.
- Operational Strategy: Oversee daily operations, meet sales targets, develop menus, and implement efficiency measures.
- Financial Management: Manage budgets, control costs, analyze sales, and forecast future performance.
- Stakeholder Communication: Report store performance and key updates to project managers.
Qualifications:
- At least 3 years of experience in food/beverage (1+ year in a supervisory role).
- Bachelor's degree in Business, Hospitality, or related field.
- Café/barista experience preferred.
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